Retention Sales Executive

Company: Goodveda Health Labs Pvt. Ltd.

Department: Sales / Customer Retention

Job Type: Full-time

Location: Noida

Experience: 2 – 5 years

Job Summary

We are looking for a Retention Sales Executive to handle existing customers, build strong customer relationships, and drive repeat purchases. The ideal candidate should have good communication and sales skills with the ability to understand customer needs, handle objections, and convert follow-ups into sales.

Key Responsibilities

- Contact existing customers through calls and follow-ups.
- Understand customer requirements and concerns.
- Build and maintain good relationships with existing customers.
- Encourage customers to make repeat purchases.
- Handle customer objections and provide suitable solutions.
- Recommend relevant products based on customer requirements.
- Follow up with customers regularly to improve retention and sales.
- Achieve daily and monthly sales targets.
- Maintain accurate customer details and call records in the CRM.




- Coordinate with other teams to resolve customer-related issues.
- Maintain a positive and professional communication style with customers.

Requirements
- 1–3 years of experience in Sales, Telecalling, Customer Retention, or Customer Relationship Management.
- Experience in D2C / Healthcare / Wellness / E-commerce will be an advantage.
- Excellent verbal communication and convincing skills.
- Solid follow-up and customer-handling skills.
- Comfortable working with sales targets.
- Basic knowledge of CRM and computer applications.
- Ability to handle customer objections professionally.

What We Offer
- Competitive salary
- Performance-based incentives
- Growth and learning opportunities
- Positive and supportive work environment

Job Type: Full-time

Location: Noida

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Retention Specialist (Noida)
🏢 Yoga Brand
📍 Noida