Store Manager – Jockey

Designation: Store Manager

Department: Retail Sales & Operations

Industry: Apparel / Innerwear / Lifestyle Retail

Location: [Store Location]

Employment Type: Full-time

Experience: 3–6 Years

About the Role

We are looking for an experienced, customer-focused, and result-oriented Store Manager to manage the overall operations of a Jockey retail store. The candidate will be responsible for driving sales, managing the store team, maintaining inventory, ensuring excellent customer service, and achieving store business targets.

Key Responsibilities

Store Operations

- Manage the complete day-to-day operations of the store.
- Ensure smooth functioning of the store as per company SOPs and guidelines.
- Maintain store presentation, cleanliness, grooming, and visual merchandising standards.
- Ensure proper product display, pricing, tagging, folding, and replenishment.
- Monitor store opening and closing procedures.

Sales & Business Development

- Achieve daily, monthly, and annual sales targets.
- Monitor daily sales, conversion, average bill value, and other key retail performance parameters.
- Drive upselling and cross-selling opportunities.
- Motivate the sales team to achieve individual and store targets.
- Implement company promotions, offers, and sales strategies.
- Analyze sales performance and take necessary corrective actions.

Team Management

- Lead, supervise, and motivate the store sales team.
- Allocate daily responsibilities and monitor team productivity.
- Conduct regular team briefings on targets, products, offers, and priorities.
- Train team members on product knowledge and customer service.
- Monitor attendance, punctuality, discipline, grooming,



and performance.
- Support recruitment and onboarding of store employees when required.

Customer Service

- Ensure a high standard of customer service and overall shopping experience.
- Handle customer queries, complaints, exchanges, and escalations professionally.
- Assist customers with product selection based on their requirements.
- Build strong customer relationships and encourage repeat business.

Inventory Management

- Monitor stock availability and ensure timely replenishment.
- Coordinate stock movement between the sales floor and stockroom.
- Conduct/support stock audits and inventory reconciliation.
- Monitor inward and outward stock movement.
- Minimize stock discrepancies, damages, and shrinkage.
- Coordinate with the warehouse and management team for stock requirements.

Reporting & Compliance

- Prepare daily, weekly, and monthly store performance reports.
- Monitor sales, stock, attendance, and employee performance reports.
- Ensure compliance with company policies and operational processes.
- Coordinate with the Area/Regional Manager regarding store performance and operational requirements.

Preferred Experience Candidates with 3–6 years of experience in retail store management, retail sales, or a related customer-facing field will be preferred.

Preference will be given to candidates from:





Apparel & Fashion Retail

- Innerwear & lingerie
- Clothing & ethnic wear
- Footwear & accessories
- Lifestyle & departmental stores
- Sports & fitness retail

Other Relatable Organized Retail

- Beauty & cosmetics
- Jewellery & luxury retail
- Electronics & consumer durables
- FMCG / consumer retail
- Supermarket / hypermarket
- Premium brand retail
- Other organized retail and customer-facing businesses

Relevant brand experience may include: Jockey, Enamor, Amante, Van Heusen, Louis Philippe, Peter England, Levi's, Max Fashion, Lifestyle, Pantaloons, Reliance Trends, Westside, Shoppers Stop, V-Mart, Adidas, Puma, Nike, Bata, Metro Shoes, and other established retail brands.

Candidate Profile

- Graduate preferred.
- 3–6 years of relevant experience in retail/store management or a relatable field.
- Prior experience in team handling and sales target achievement.
- Strong customer-handling and communication skills.
- Good understanding of store operations, inventory management, and visual merchandising.
- Strong leadership, problem-solving, and decision-making abilities.
- Target-oriented with a proactive approach.
- Presentable personality and qualified grooming.
- Ability to independently manage day-to-day store operations.

Key Skills Store Management | Retail Sales | Team Leadership | Target Achievement | Customer Service | Inventory Management | Visual Merchandising | Staff Training | Sales Analysis | Upselling & Cross-selling | Store Operations

Salary

As per experience and interview performance.

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Retail Store Manager (Dehradun)
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