Restaurant Manager (1 Position) | Guest Relationship Manager (ARM) (1 Position)

Location: OMO Cafe, Galleria Market, Gurgaon

Kindly Note - This is a Luxury dining or exclusive culinary destination, applicant must have brand exposure exception communication in Hindi & English and interpersonal skills is Must and early joinee CAN ONLY APPLY https://brighthospitality.in/ II https://www.instagram.com/omo.gurgaon/?hl=en

Why Join OMO Cafe?

At OMO Cafe, you become part of a hospitality brand that believes in creating meaningful experiences—not just serving food. We celebrate healthy living, beautiful spaces, mindful dining, and genuine human connections. If you are passionate about hospitality, love engaging with people, and aspire to build a career with one of Gurgaon's most distinctive café concepts, we'd love to meet you.

Come lead a team where hospitality is heartfelt, food is wholesome, and every guest experience matters.

Position

- Restaurant Manager – 1
- Assistant Restaurant Manager – 1

Role Overview The Restaurant Manager will lead the complete operations of OMO Cafe, ensuring flawless guest experiences while maintaining the highest standards of hospitality, service excellence, team engagement, and operational efficiency. The ideal candidate is someone who has grown with reputed hospitality brands or premium restaurant chains and understands how to build relationships with guests while leading a highly motivated team. The role demands a hands-on leader with exceptional people skills, business acumen, and a genuine passion for hospitality.

Key Responsibilities

Guest Experience & Hospitality
- Deliver an exceptional and personalized guest experience at every touchpoint.




- Build lasting relationships with guests and develop a loyal customer base.
- Handle guest feedback and service recovery with confidence, empathy, and professionalism.
- Ensure every guest leaves with an outstanding dining experience reflective of the OMO philosophy.

Restaurant Operations
- Manage the day-to-day operations of the café efficiently.
- Maintain exceptional service standards, cleanliness, hygiene, and ambience.
- Ensure compliance with SOPs, food safety, and quality standards.
- Monitor daily sales, productivity, labor costs, and operational expenses.

Team Leadership
- Lead, motivate, coach, and inspire the restaurant team.
- Recruit, train, and retain high-performing hospitality professionals.
- Foster a positive, respectful, and performance-driven work culture.
- Conduct regular training sessions on service standards, hospitality etiquette, and product knowledge.

Food & Beverage Excellence
- Possess excellent knowledge of food, beverages, coffee, healthy cuisine, and wellness-focused dining.
- Ensure food presentation and beverage quality consistently meet brand standards.
- Coordinate closely with the kitchen and service teams for seamless operations.

Business Development
- Drive revenue through exceptional guest engagement and repeat business.
- Support local marketing initiatives, events, wellness workshops,



and community experiences hosted at OMO.
- Identify opportunities to improve guest satisfaction and operational performance.

Desired Candidate Profile We are looking for someone who is:
- Passionate about hospitality and guest delight.
- Polite, warm, approachable, and emotionally intelligent.

Qualifications
- Degree/Diploma in Hotel Management (IHM/HM) or Hospitality Management is mandatory.
- 3–5 years of experience as a Restaurant Manager or Assistant Restaurant Manager in reputed restaurant brands, café chains, luxury hotels, or hospitality groups.

Preferred Background Candidates with experience in premium hospitality and restaurant brands such as boutique cafés, luxury hotels, premium casual dining, lifestyle hospitality brands, or established restaurant chains will be preferred.
- Please NOTE' Only shortlisted profile will be contacted; Hiring process-this is urgent vacancy to fast-track the process, we may directly contact on a call/whatsApp instead email, between 9am to 830pm please only apply if comfortable with these terms; Working days/schedule - 6 days/shift wise ; Level - Senior Level ; Dept Service & Operations ; Travel - Local & Outstation - No, Work Location - Sector 42, Gurgaoni ; Preferred candidates - local from Gurgaon or ready to relocate at the earliest ; Early Joiner ONLY ; Ctc Range Ctc upto 9-10 lpa & Variables & Advantages. Service Charge & Tips, Meal, uniforms, yearly bonus etc; leave & Compliance as per State rules. #Pls Note-NO accommodation Or NO Pick & drop facility provided. Please apply mention - current and e-salary & Notice period. MUST HRD # (phone hidden) / [email protected]

📌 Restaurant Manager at OMO Cafe, Gurgaon (Gurugram)
🏢 Bright Hospitality Private
📍 Gurugram