- Welcome and greet guests warmly upon arrival

- Manage table reservations and walk-in guests

- Coordinate with the floor staff and managers for smooth seating arrangements

- Answer phone calls and handle customer inquiries professionally

- Maintain waiting lists during peak hours

- Assist guests with feedback and basic complaints politely

- Ensure reception and entrance area is clean and presentable

- Inform guests about ongoing offers, events, or special menus

- Maintain reservation records and guest database

- Support restaurant operations whenever required

- Requirements

- Good communication and interpersonal skills

- Pleasant personality and skilled appearance

- Basic computer knowledge and reservation handling

- Ability to work in rotational shifts, weekends, and holidays





- Minimum qualification: Higher Secondary / Graduate preferred

- Experience in restaurant or hospitality industry preferred

- Skills Required

- Customer service

- Communication skills

- Team coordination

- Problem-solving ability

- Time management

- Positive attitude under pressure

- Salary & Benefits

- Competitive salary

- Incentives based on performance

- Staff meals

- Weekly off

- Growth opportunities within the organization

Work Location: In person

Pay: ₹12,000.00 - ₹16,000.00 per month

Work Location: In person

📌 Restaurant Front Office Executive (Kolkata)
🏢 SAPODILLA
📍 Kolkata