Position Title: Relationship Manager - Home Loan Sales DSA
Department: Sales
Location: Hyderabad
Reports To: Area Sales Manager
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Job Summary
The Relationship Manager for Home Loan Sales (DSA) will be responsible for driving sales of home loans through a network of Direct Sales Agents. The individual will support DSAs in achieving their sales targets, assist in identifying new business opportunities, and ensure a smooth loan process for customers. This role will also involve providing ongoing guidance and training to DSAs to enhance their performance and ensure high-quality service.
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Key Responsibilities
1. Sales & Business Development:
o Achieve sales targets for home loans through a network of DSAs. o Identify and onboard new DSAs to expand the sales network.
o Develop and implement strategies to generate leads and convert them into home loan sales.
o Provide guidance to DSAs on improving their sales pitch and techniques.
1. Customer Relationship Management:
o Build strong relationships with potential home loan customers and ensure they have a positive experience throughout the loan process. o Address customer queries and concerns promptly, ensuring customer satisfaction.
o Coordinate with the processing team to ensure smooth loan approval and disbursement.
1. Loan Process Management:
o Support DSAs in gathering all necessary documentation for loan applications.
o Ensure that all loan applications processed by DSAs are complete, accurate, and comply with internal policies.
o Work with credit teams to ensure timely loan approvals and disbursements.
1. Market Knowledge:
o Keep up-to-date with industry trends, competitor products, and market conditions. o Share insights with the sales team to identify new business opportunities and improve sales strategies.
1. Reporting & Compliance:
o Track and report on sales progress for both individual DSAs and the team as a whole. o Ensure that all DSA activities are in compliance with regulatory requirements and company policies.
o Maintain and update customer data and sales records in CRM systems.
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Skills and Qualifications
- Educational Qualification: Graduate in any discipline. A background in finance, sales, or marketing is preferred.
- Experience:
o Minimum 2-3 years of experience in home loan sales or financial product sales. o Prior experience managing DSAs or sales teams is a plus.
- Key Skills:
o Robust interpersonal and communication skills. o Good negotiation skills and the ability to close deals.
o Strong relationship-building capabilities.
o Knowledge of home loan products, interest rates, and market trends.
o Ability to provide mentorship and support to sales agents.
- Technical Skills:
o Familiarity with MS Office, CRM tools, and loan processing software. Pay: ₹14,880.03 - ₹39,306.76 per month