Job Overview

We are looking for a Relationship Executive to manage and strengthen relationships with existing and prospective donors. The role involves regular interaction, resolving queries, ensuring a positive experience, and supportin retention.

Key Responsibilities

- Interact with people through calls, WhatsApp, email, and other channels.
- Handle and resolve queries, complaints, and payment-related issues.
- Maintain regular follow-ups and build long-term relationships.
- Coordinate with Finance and Operations teams to resolve issues.
- Maintain accurate records and communication history.
- Collect feedback and identify opportunities for engagement and retention.

Required Skills
- Excellent communication and interpersonal skills.
- Empathy, patience, and a donor-first attitude.
- Strong follow-up and problem-solving skills.
- Positive knowledge of MS Excel/Google Sheets and CRM systems.
- Ability to handle difficult conversations professionally.

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Relationship Executive (Kopri)
🏢 Nanhi Pari Foundation
📍 Kopri