Roles &

Responsibilities – Quality Assurance / Customer Quality Engineer

- Support Management Review Meetings (MRM) and prepare required quality performance data.

- Coordinate customer audits, provide supporting documents, and ensure timely closure of audit non-conformities (NCs).

- Support ISO 9001 and IATF 16949 audits across all departments and ensure effective closure of audit findings.

- Prepare and submit 8D reports for customer complaints and ensure timely closure of corrective actions.

- Conduct Gemba Walks to verify and validate the effectiveness of 8D corrective actions.

- Prepare and monitor monthly Delivery Performance and Customer Satisfaction Trend reports.

- Conduct Dock Audits and prepare weekly Dock Audit Reports.

- Prepare and maintain ISO/IATF quality documents, procedures, process guides, annexures, and related records.

- Prepare Supplier Special Process Audit Checklists and monitor compliance.

- Conduct Layout Audits as per the audit plan and maintain audit records.

- Prepare Revalidation Reports as per customer-specific requirements.

- Develop and maintain Core Tools documentation such as SPC, MSA, PFMEA, and Control Plans as per customer requirements.

- Prepare and submit PPAP documents as per customer requirements.

- Prepare and maintain APQP documents for new product development.

- Conduct monthly on-site Supplier Audits and monitor corrective action implementation.

- Prepare Methods of Inspection as per customer requirements.

- Prepare and update ISIR documents,



including re-opened ISIR submissions with inspection reports.

- Prepare Standard Operating Procedures (SOPs) for new products and processes.

- Perform First-Off Inspection for new development parts and prepare inspection reports for assigned machines.

- Conduct New Part Inspections and participate in joint inspections with customers.

- Review and update documentation related to 4M Changes (Man, Machine, Material, Method).

- Monitor customer PPM performance through customer portals and prepare monthly reports.

- Prepare monthly Quality Trend Charts and present them during management review meetings.

- Prepare supplier competition/comparison reports and quality performance presentations for customers such as Ashok Leyland.

- Prepare Continuous Improvement presentations as per customer requirements.

- Prepare and issue 3.1 Material Certificates and DOFC Reports as per customer requirements.

- Conduct Supplier Quality Meetings, raise NCRs, and monitor corrective action closure.

- Prepare new quality documents as per customer-specific requirements and ISO/IATF standards.

- Coordinate quality activities for new product development and act as the quality interface with customers.

- Attend customer meetings and provide quality-related support as required.

- Conduct Supplier and Customer Review Meetings, prepare Minutes of Meeting (MOM), and track action item closure.

Pay: ₹25,000.00 - ₹50,000.00 per month

Advantages

- Cell phone reimbursement

- Food provided

- Leave encashment

- Provident Fund

Work Location: In person

📌 Quality Assurance - Customer Quality (ISO/IATF) (Chennai)
🏢 Perfect Gears (Chennai) Pvt.Ltd
📍 Chennai