Team Leader – Pre-Sales

Project: Asset Tree Home

Location: Chromepet, Chennai

Department: Sales / Pre-Sales

Position: Team Leader – Pre-Sales

Experience: 3–6 years

Employment Type: Full-Time

About the Role

We are looking for an experienced and target-oriented Team Leader – Pre-Sales to lead the pre-sales team for Asset Tree Home, Chromepet.

The Team Leader will be responsible for managing daily calling activities, lead allocation, follow-ups, lead qualification, site-visit generation, CRM management, team performance, and supporting the sales team in achieving overall project targets.

Key Responsibilities

Team Management

- Lead, motivate, and manage a team of Pre-Sales Executives.
- Allocate leads to team members based on availability and business priorities.
- Set daily, weekly, and monthly calling and site-visit targets.
- Monitor individual and team performance against assigned KPIs.
- Conduct daily team huddles and review follow-up activities.
- Provide regular coaching, training, and feedback to team members.
- Identify performance gaps and implement corrective action plans.

Lead Management & Conversion
- Monitor leads received through digital marketing, campaigns, referrals, and other sources.
- Ensure leads are contacted promptly and followed up systematically.
- Guide the team in qualifying leads based on budget, requirement, location preference, and purchase timeline.
- Focus on generating quality site visits for the Sales Team.
- Monitor lead-to-call, call-to-site-visit, and site-visit-to-booking conversion.
- Ensure proper follow-up of hot, warm, old,



and missed leads.
- Handle escalated customer queries and assist the team with difficult prospects.

CRM & Reporting
- Ensure all leads and follow-ups are updated accurately in the CRM.
- Monitor CRM activity and ensure there are no unattended or pending leads.
- Review daily call reports, lead status, follow-up reports, and site-visit reports.
- Prepare and submit daily/weekly/monthly performance reports to management.
- Analyse lead sources and conversion trends to identify improvement opportunities.

Coordination with Sales Team
- Coordinate closely with Sales Executives and Sales Managers regarding scheduled site visits.
- Ensure proper handover of qualified leads to the sales team.
- Track site-visit outcomes and ensure timely follow-up.
- Collect customer feedback and share relevant insights with the Sales Team.
- Support the sales team in improving overall lead-to-booking conversion.

Key Performance Indicators (KPIs)
- Team calling productivity

- Qualified leads generated
- Lead response and follow-up efficiency

- Site visits scheduled

- Site visits conducted
- Lead-to-site-visit conversion
- Site-visit-to-booking conversion

- Team target achievement





- CRM accuracy and compliance

- Individual team member productivity
- Overall contribution to project bookings

Required Skills & Competencies
- Excellent communication and interpersonal skills.
- Strong leadership and team-management abilities.
- Good convincing and objection-handling skills.
- Robust follow-up and customer relationship skills.
- Ability to motivate and manage a target-driven team.
- Good knowledge of CRM systems and lead-management processes.
- Proficiency in MS Excel / Google Sheets.
- Strong analytical and reporting skills.
- Ability to work under pressure and meet deadlines.
- Excellent Tamil and English communication skills.

Preferred Candidate Profile
- 3–6 years of experience in Real Estate Pre-Sales / Telecalling / Inside Sales / Property Sales.
- Prior experience managing a pre-sales or telecalling team is preferred.
- Experience handling digital marketing leads and generating property site visits will be an advantage.
- Candidates with a proven track record of achieving team targets will be preferred.
- Should be energetic, disciplined, result-oriented, and customer-focused.

Compensation Salary: As per experience and industry standards.

Incentives: Performance-based incentives as per company policy.

Reporting

Reports To: Sales Manager / Project Head

Work Location: Asset Tree Home, Chromepet, Chennai

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits

- Flexible schedule
- Food provided
- Provident Fund

Work Location: In person

📌 Presales Lead (Chromepet)
🏢 Ability IFMS India Pvt.Ltd.
📍 Chromepet