Pre-Sales Agent (Pre-Sales Executive) Location: Ahmedabad

Experience: Freshers – 3 Years

Employment Type: Full-Time

Work Mode: Work from Office

Job Overview We are looking for a confident, adaptable, and customer-oriented Pre-Sales Agent / Pre-Sales Executive to engage with incoming leads, understand customer requirements, and convert qualified prospects into confirmed product demos.

The role involves lead qualification, customer interaction, requirement understanding, follow-ups, and coordination with the sales/demo team.

Freshers are welcome to apply if they have strong communication skills, a learning attitude and are adaptable to new products and processes.

Key Responsibilities

- Connect with incoming and assigned leads through calls, WhatsApp and emails.
- Understand customer requirements, business needs and pain points.
- Qualify leads based on requirement, interest and readiness.
- Explain product features, benefits and use cases in a clear manner.
- Convert interested prospects into confirmed product demos.
- Coordinate with the sales/demo team for demo scheduling and proper handover.
- Share accurate product information, pricing overview and resolve basic customer queries.
- Conduct regular follow-ups to move leads towards demo confirmation.
- Maintain and update lead interactions and status in the CRM.
- Track lead movement and ensure timely conversion across the sales funnel.
- Stay updated about product features, pricing and competitor positioning.
- Learn and understand the product thoroughly through company-provided training.

Required Skills & Eligibility





- Freshers can apply.
- 1–3 years of experience in Pre-Sales, Inside Sales, Lead Generation, Customer Engagement or similar roles will be an added advantage.
- Strong verbal and written communication skills are mandatory.
- Positive listening, persuasion, objection-handling and follow-up skills.
- Highly adaptable and willing to learn new software/products and processes.
- Ability to understand customer requirements and create interest in the product.
- Comfortable communicating with customers over calls, WhatsApp and email.
- Basic knowledge of CRM, MS Office and online communication tools.
- Good coordination and time-management skills.
- B.Com graduates are preferred.
- Candidates from other graduation backgrounds with strong communication and learning ability can also apply.
- Candidates with SaaS/software/product demo experience will have an added advantage.

Skills: customer relationship management (crm),sales support tools,online lead generation,crm software,post-sales support,inside sales,saas products,crm,crm integration,lead generation,inbound lead generation,sales & marketing,call center administration,saas,customer handling,basic,pre-sale support,lead conversion,customer engagement,software as a service (saas),communication,saas marketing,software sales management,customer,b2b saas,lead qualification,customer requirements,sales,post-sales,telemarketing,pre-sales,saas knowledge,demos,customer success metrics,software sales,product demo,communication skills,product demonstration,business development

📌 Pre-Sales Executive (Ahmedabad)
🏢 Enlighten Hacks - Community for Growth
📍 Ahmedabad