Job Summary
M PRO9 Pvt. Ltd., Mysuru is looking for an Outbound Outreach Specialist to connect with potential customers, introduce our software and technology solutions, generate qualified leads, and support the sales team in converting enquiries into business opportunities. The role is ideal for someone with strong communication skills who enjoys speaking with customers and building professional relationships.
Success in this role means consistently generating qualified leads, maintaining effective follow-ups, converting enquiries into opportunities, and contributing to the company’s sales growth.
Responsibilities
- Make outbound calls to prospective customers and introduce M PRO9’s website development, custom software development, and technology solutions .
- Identify potential customers and understand their business requirements, challenges, and technology needs.
- Generate and qualify leads based on customer interest, requirements, budget, and decision-making status.
- Explain products and services clearly and professionally to prospective customers.
- Follow up with leads through phone calls, WhatsApp, email, and other approved communication channels .
- Schedule meetings or product discussions between qualified prospects and the sales/technical team.
- Maintain accurate records of calls, leads, follow-ups, customer responses, and sales opportunities.
- Handle customer enquiries and provide relevant information about M PRO9’s services.
- Follow up regularly with interested prospects until the lead is converted, deferred, or closed.
- Meet assigned daily and monthly calling, lead-generation, follow-up, and conversion targets .
- Coordinate with the sales team to ensure smooth handover of qualified leads.
- Maintain a professional and customer-friendly approach in all interactions.
- Share regular updates and reports on outreach activities, lead status, and conversions.
Qualifications
- Education: 10th / PUC (12th) / Any Degree.
- Language: Fluent in English and Hindi – Mandatory.
- Solid verbal communication and interpersonal skills.
- Comfortable making outbound calls and speaking with new customers.
- Basic knowledge of computers, WhatsApp, email, and internet applications.
- Good listening and customer-handling skills.
- Ability to understand customer requirements and communicate solutions effectively.
- Self-motivated, target-oriented, and willing to learn.
- Freshers and experienced candidates are welcome.
- Previous experience in telecalling, outbound sales, lead generation, customer support, or business development is an advantage.
Employment Details
- Position: Outbound Outreach Specialist
- Employment: Full-Time
- Location: Mysore
- Salary: ₹12,000–₹18,000 + Incentives
- Interview: Walk-in interviews daily, 11:00 AM–5:00 PM
- Contact: +91 (phone hidden)
- Email:
[email protected]
- Website: mpro9.com
📌 Outbound Outreach Specialist (Mysuru)
🏢 MPRO 9
📍 Mysuru