We are Hiring for Operations Executive in Healthcare Management.

We are looking for a proactive and organized Operations Executive to oversee daily healthcare operations, coordinate with medical staff, and ensure smooth service delivery.

Key Responsibilities:

- Ensure appointments, schedules, rooms, and other operational requirements are organised.
- Coordinate therapist availability and appointment schedules.
- Maintain smooth communication between therapists, clients, and the administrative team.
- Manage client enquiries through phone, WhatsApp, email, or other designated channels.
- Coordinate initial appointments and onboarding processes with clients.
- Share relevant intake, consent, payment, and clinic policy information.
- Manage appointment confirmations, rescheduling, cancellations, and follow-ups according to clinic policy
- Maintain updated therapist profiles, availability, areas of work, and administrative information.
- Maintain accurate clinic records and administrative databases.
- Ensure intake, consent, attendance, payment, and other administrative processes are completed appropriately.
- Maintain organised digital and physical filing systems.
- Coordinate with the accountant/finance team for billing and reconciliation.
- Identify recurring operational challenges and suggest improvements.
- Collect and organise non-clinical feedback regarding the client experience




- Assist with organising supervision meetings, training programmes, workshops, and career development activities.

Requirements:

Essential

- Strong organisational and coordination skills.
- Excellent written and verbal communication.
- Ability to manage multiple tasks and priorities.
- High level of professionalism and responsibility.
- Comfortable using WhatsApp, email, Google Workspace/Office tools, spreadsheets, and scheduling systems.
- Ability to maintain confidentiality and professional boundaries.
- Ability to communicate sensitively with people seeking mental-health support.

Preferred

- Prior experience in healthcare, mental-health, wellness, education, hospitality, or service operations.
- Experience managing a clinic, therapy centre, healthcare practice, or similar organisation.
- Basic understanding of psychotherapy/mental-health services and professional boundaries.

Ability to handle calls between 8:00 AM – 8:00 PM (office hours: 10:30 AM – 6:00 PM).

Job Type: Full-time

Language

English, Telugu and Hindi

Work Location: In person

Interested candidates can contact through mail.

Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

Education

- Bachelor's (Required)

Language:
- Hindi, Telugu, English (Preferred)

Work Location: In person

📌 Operations Executive (Srinagar Colony)
🏢 Sangha Vihaara Medicare
📍 Srinagar Colony