Customer Service Representative Non- Voice process

Location: Manyata Tech Park, Bangalore

Job Role: Customer Support Executive

Process Type: Non-Voice / Chat Support

Experience: Minimum 1 year of relevant experience

CTC: Up to 5.5 LPA

Shift: Day Shift

Work Schedule: 5 Days Working

Week Off: 2 Rotational Week Offs

Joining: Immediate Joiners Preferred

Key Responsibilities

- Handle customer queries through chat/non-voice channels.
- Provide accurate and timely resolutions to customer issues.
- Maintain excellent customer service and quality standards.
- Understand customer concerns and provide appropriate solutions.
- Maintain proper documentation and update customer information.
- Escalate complex issues to the concerned team when required.
- Meet process-specific productivity and quality targets.

Eligibility





- Minimum 1 year of experience in customer support/BPO/non-voice/chat process.
- Good written and verbal communication skills.
- Positive typing and computer skills.
- Ability to work in a day-shift environment.
- Candidates should be comfortable working with rotational week-offs.
- Graduation is preferred.

Why Join?
- Work with a leading customer experience company.
- Day-shift opportunity.
- Competitive package of up to 5.5 LPA.
- 5 days working with 2 rotational week-offs.

!! Immediate joiners Only !!

Contact

Rakshitha - ((phone hidden))

Email - [email protected]

(Share your resumes to the above mail Id )

📌 Non Voice process (Day Shift) (Bengaluru)
🏢 Your Pitchh
📍 Bengaluru