Job Summary

Young energetic people that have the drive to deliver outstanding customer experience.

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Key responsibilities:

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- Take ownership of the property with supervising housekeeping – quality check, administration, Staff and guest interaction.
- Know your guests by name & Create a friendly and homely setting for them.
- Know your city, its cafés, bars, and restaurants, its art, its music - Give personalized recommendations to each guest to ensure a unique experience.
- OWN GUEST COMPLAINTS AND RESOLVE THEM YOURSELF- Handle escalated complaints
- Complete the guest data, managing late night guest requests
- Strive to generate the perfect feedback score with a personalized approach to every guest needs & experiences.
- Social Media management and posting activities and pictures of guests and their feedback.
- Content Management on Google my Business, Social Media, Website, OTAs (booking.com, Airbnb, agoda , Hosteworld.com etc. )
- You will be responsible for everything amazing that we achieve and each negative review & guest feedback. Lead by example to make sure your subordinates join you in delivering an unforgettable guest experience.




- Publish personalized responses to reviews and guest feedback, also take relevant actions with reporting on negative feedback.

Qualifications and Skills Required Experience, Skills and Qualifications

*To be successful in the role, you need:

- Passion for hospitality and the youth travel market
- Fluency in English writing & speaking
- Flexible in regards to timing.
- Yearning to deliver outstanding customer experience.
- Extrovert personality
- Responsible and should take initiative
- Willing to work the Night Shift
- Accounting Background (Preferred)

Job Types: Permanent, Full-time Pay: Up to ₹18,000.00 per month

Application Question(s)

- What is your expected salary (Per month) ?
- What was your last salary? (Per month)
- Do you know how to use PMS (Property Management software)?
- Are you comfortable with the graveyard shift?

Education:
- Bachelor's (Required)

Experience:
- Microsoft Office: 1 year (Preferred)
- total work: 2 years (Preferred)

Language:
- English (Required)

Work Location: In person

📌 Night Auditor (Jaipur)
🏢 Blue Beds
📍 Jaipur