Dear Aspirants

We are looking for a " Senior Network Technician " with strong hands-on experience in enterprise network troubleshooting and NOC operations .

Job Title: Engineer III – Senior Network Technician

Location: Delhi NCR / Hyderabad / Bangalore / Pune

Work Mode: Hybrid

Shift: US-Aligned Night Shift

Experience

- 6 to 9 Years

Immediate joiners required

Key Responsibilities

- Handle and resolve network incidents, service requests and changes.
- Troubleshoot routing, switching, VPN, TCP/IP, SD-WAN and wireless issues.
- Monitor network infrastructure and respond to alerts.
- Work on client tickets and resolve issues within agreed SLA .
- Use tools such as ServiceNow, ScienceLogic, Cisco IOS/CLI, Aruba Central, FortiManager, Cisco Meraki, Cisco ISE, Cisco Umbrella, Palo Alto Prisma , etc.
- Provide remote support to enterprise clients.
- Resolve 80%+ of assigned incidents independently .




- Escalate complex issues to higher-level engineering teams when required.
- Mentor junior technicians and support the team with technical issues.
- Communicate with clients in English, both verbal and written .

Required Skills

- 5+ years of relevant experience in Network Operations / NOC / Network Support .
- Strong hands-on knowledge of: Routing & Switching , TCP/IP , VPN ,SD-WAN , Wireless ,Cisco networking
- Experience working in an enterprise NOC / managed services / network operations workplace .
- Good troubleshooting and client-handling skills.
- Willingness to work US night shifts .
- Bachelor's degree in IT/Computer Science/Network Engineering or related field.

Mandatory Certification Candidate must have an active and valid Cisco certification:

- CCNA OR CCNP

📌 Network Operations Engineer (Delhi)
🏢 VBeyond
📍 Delhi