Job Name

Medical Coding - Account Manager

Job Title

Medical Coding - Account Manager

Experience Required

8–12 years of experience in US Healthcare Medical Coding / RCM. Minimum 3–5 years of experience managing teams and medical coding accounts. Demonstrated experience handling client-facing responsibilities and large-scale operations.

Experience managing multiple coding specialties/processes preferred. Strong understanding of US healthcare revenue cycle and medical coding practices. Working knowledge of ICD-10-CM, CPT, HCPCS, and modifier application, as applicable to the organization’s services Strong understanding of coding compliance principles and audit readiness expectations Demonstrated ability to manage workflows, track metrics, and drive continuous improvement Proficiency with EHR and coding/billing systems, encoder tools, and productivity tracking platforms

Candidate Requirement

Own end-to-end operational performance for assigned medical coding accounts. Manage daily operations across coding teams, Team Leaders, Quality Analysts, and other support functions. Ensure achievement of agreed productivity, quality, TAT, accuracy, and SLA metrics.





Monitor account performance and identify operational risks before they impact client commitments. Establish appropriate staffing, capacity, and workload plans based on business volumes. Ensure effective allocation of work across coding teams and processes.

Drive operational discipline, process adherence, and timely escalation management. Conduct regular operational reviews and business performance discussions. Prepare and present MIS, KPI dashboards, SLA performance, quality trends, productivity, volume, staffing, and action plans.

Understand client expectations and translate them into actionable operational requirements. Manage client escalations with appropriate root-cause analysis and corrective action.

Educational Qualification

Bachelor’s Degree in any discipline from a recognized university. A degree/diploma in Life Sciences, Medical Sciences, Nursing, Pharmacy, or Healthcare Management will be an added advantage.

Technical Qualification

Professional Medical Coding certification such as CPC, CCS, CIC, CCA, or equivalent is preferred. Solid working knowledge of US Healthcare Medical Coding, ICD-10-CM, CPT, HCPCS, NCCI, and payer-specific coding guidelines is preferred.

📌 Medical Coding - Account Manager (Chennai)
🏢 GMM Billing solutions
📍 Chennai