We are looking for an MDM Associate to manage and support the day-to-day operations of our Mobile Device Management (MDM) environment.

The role will be responsible for managing company-issued Android tablets/devices, including enrollment, configuration, application management, troubleshooting, monitoring, device recovery, and maintaining accurate device records.

The ideal candidate should have hands-on experience with MDM platforms and Android device management, along with good troubleshooting and coordination skills.

Key Responsibilities

- Manage and monitor company-managed Android tablets/devices through the MDM platform.
- Perform device enrollment, configuration, setup, and deployment.
- Manage device policies, applications, restrictions, and security settings.
- Troubleshoot device and MDM-related issues.
- Monitor device status, connectivity, storage, and compliance.
- Support application installation, updates, and configuration.
- Handle device-related tickets and coordinate with relevant teams for issue resolution.
- Maintain accurate records of device serial numbers, assignments, configurations, and status.
- Support device recovery, replacement,



repair, and reconfiguration activities.
- Prepare reports related to MDM operations and device status.
- Maintain proper documentation of MDM activities, configurations, and issue resolutions.
- Assist with testing and implementing new MDM configurations, policies, and requirements.
- Coordinate with internal teams and service providers whenever required.

Requirements
- 1–3 years of experience in MDM, Android Device Management, IT Support, or a similar role.
- Hands-on experience managing Android tablets/devices.
- Experience working with an MDM platform.
- Good understanding of device enrollment, configuration, application deployment, and device policies.
- Valuable troubleshooting and problem-solving skills.
- Ability to monitor and maintain multiple devices.
- Good documentation and record-keeping skills.
- Good communication and coordination skills.
- Ability to work independently and handle multiple tasks.

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

📌 MDM Associate (Kozhikode)
🏢 EDUPORT ACADEMY PRIVATE
📍 Kozhikode