- Role Title: Senior Manager / Manager - Regional Retail HRBP (North India)

- Industry: Retail

- Location: Base - Delhi (Managing the North Region)

- Employment Type: Individual Contributor (IC) Role

- Scope of Coverage: 36 COCO (Company Owned, Company Operated) Stores &
- Multi-Brand Outlets (MBOs) across the entire North region

Role Summary

Seeking a high-caliber Regional Retail HR Business Partner (HRBP) to anchor people strategy across 36 COCO stores and MBO networks spanning North India. Operating as a strategic Individual Contributor (IC) based out of Delhi, you will bridge the gap between regional retail operations and corporate HR. You will be instrumental in scaling store performance, stabilizing front-line retail staffing, and ensuring operational excellence across all retail touch points for the brand .

Key Responsibilities

- Regional HR Operations &
- Leadership:

Own end-to-end HR operations and lifecycle management for store staff across 36 COCO locations and MBO setups in the North region.

- Strategic HR Partnering: Act as a trusted advisor to regional retail managers and store leaders, aligning HR initiatives with business goals and retail targets.





- Talent Acquisition &

- Deployment:

Drive end-to-end recruitment for store-level and regional retail roles, ensuring alignment with brand aesthetics, customer-first mindset, and premium service standards.

- Employee Relations &

- Retention:

Handle employee relations issues, grievances, and disciplinary actions swiftly while maintaining a positive, engaging workplace culture to curb retail attrition.

- Performance &

- Talent Management:

Implement performance appraisal cycles, identify high potentials within store teams, and facilitate structured career progression pathways.

- Learning &

- Development (L&D;):

Champion customer service training, product knowledge workshops, and up skilling programs for front-line retail staff in partnership with the central L&D; team.

- Compliance &

- Metrics:

Ensure adherence to local labor laws, statutory compliance, and internal HR policies across all regional stores; monitor and analyze HR metrics (turnaround time, absenteeism, attrition) to drive corrective actions.

📌 Manager / Sr. Manager-Regional HRBP II Retail Fashion Brand II Delhi
🏢 Bridging Talents
📍 Delhi