Job Type:

Permanent

Experience:

10 - 15 Years

Location:

Bangalore

Life at EvoluteIQ:

We at EvoluteIQ believe in the power of transformation. We are committed to building a industry-leading technology that will revolutionize the way enterprises conduct business. To make that happen, we need people who are generous, genuine, self-driven and collaborative. People who not only want to be a part of a fast-growing and radical thinking company, but who are kind and care—about each other. We at EvoluteIQ thrive in the company of each other and make each other a better version of ourselves every day.

Could that be you?

The EIQ Mission:

Our culture is who we are, and it defines us. We are nimble, fast, dedicated, humble and bold. We see opportunities everywhere around us to make a “dent in the universe”. Our core fabric is Innovation! And this is not just a word, but the way of life within EvoluteIQ. Changing the way business is done, reimagining the future of work, and enabling people to improve their quality of work every day, is a daunting task. That is what we all strive every day at EvoluteIQ. To enable everyone to automate complicated processes with their instinct and knowledge.

We make building of automation simple for everyone, so that it is not mystery for a few.

Would you like to be part of this journey?

As an Manager- Professional Services you will own the successful delivery of enterprise implementations on the EvoluteIQ Agentic Automation Platform. You will partner closely with global customers, Solution Architects, Product Management, Engineering, Customer Success, and Professional Services teams to ensure seamless deployments, rapid adoption, and measurable business outcomes. This role requires strong customer-facing leadership, technical delivery expertise, commercial awareness, and the ability to manage complex global implementations independently.

What you'll do at EvoluteIQ:

- Lead end-to-end implementation of enterprise customer engagements from project initiation through production go-live and hypercare.
- Serve as the primary customer-facing delivery lead, building trusted relationships with business and technology stakeholders across global organizations.
- Drive implementation planning, project governance, execution tracking, issue resolution, risk management, and executive reporting.
- Collaborate with Product, Engineering, Solution Architecture, QA, DevOps, and Customer Success teams to ensure successful solution delivery.




- Define implementation roadmaps, project milestones, dependencies, and resource plans while ensuring delivery within agreed timelines and budgets.
- Coordinate solution configuration, integrations, testing, UAT, deployment, production rollout, and transition to support.
- Proactively identify and manage project risks, issues, dependencies, and change requests through structured governance and timely escalations.
- Ensure successful customer onboarding, user adoption, training, and change management throughout the implementation lifecycle.
- Review Statements of Work (SOWs), implementation plans, project documentation, and executive presentations to ensure delivery alignment and quality.
- Monitor project financials, including resource utilization, revenue realization, gross margins, bill rates, and overall project profitability.
- Lead steering committee meetings, executive governance reviews, and customer status discussionswith confidence and professionalism.
- Drive continuous improvement by capturing implementation learnings and collaborating with Product teams on future platform enhancements.
- Mentor implementation consultants and project teams while fostering a culture of ownership, accountability, collaboration, and customer success.

What will you bring to the team?

- 10-15 years of experience in enterprise software implementation, Professional Services, Technical Program Management, or Solution Delivery.
- Proven experience delivering SaaS, AI, workflow automation, low-code/no-code, BPM, or enterprise software solutions for global customers.
- Robust experience managing complex implementation programs across multiple workstreams and cross-functional teams.
- Demonstrated success working with international customers across the US, UK, Europe, and APAC.
- Excellent knowledge of Agile methodologies, SDLC, implementation governance, release management, and enterprise delivery practices.
- Hands-on experience with Jira, Confluence, Azure DevOps, MS Project, or equivalent project management platforms.
- Strong understanding of enterprise integrations, APIs,



cloud technologies, and automation platforms.
- Outstanding stakeholder management, executive communication, negotiation, and conflict resolution skills.
- Excellent analytical and problem-solving abilities with a strong customer-first mindset.

Must-have:

- Superlative communication, presentation, and client interaction skills with the ability to influence senior business and technology stakeholders.
- Proven ability to independently manage executive customer relationships without requiring leadership intervention.
- Prior Professional Services experience within a Product/SaaS company or experience leading highly complex enterprise implementation programs for global customers.
- Strong commercial understanding of resource utilization, gross margins, revenue realization, bill rates, and project profitability.
- Excellent attention to detail while reviewing Statements of Work (SOWs), customer proposals, implementation plans, and executive presentations.
- Strong ownership mindset with the hunger to lead teams, drive customer success, and deliver measurable business outcomes.
- Experience working with distributed global teams across multiple time zones.
- Knowledge of automation technologies, enterprise workflow platforms, cloud infrastructure, and AI-enabled business applications.

What We Offer:

- Opportunity to shape the strategy of a next-gen hyper-automation platform.
- Work with a cross-disciplinary team in a fast-growing, innovation-driven environment.
- Competitive compensation and growth opportunities.
- A culture of innovation, ownership, and continuous learning.

Ready to take the next step in your career journey with us? Apply now and become part of a dynamic team that values expertise, collaboration, and a positive work culture! Don’t Meet Every Requirement? We Still Want to Hear From You!

Please go ahead and apply anyway.

We know that experience comes in all shapes and sizes and passion can’t be learned. If you believe, then we would like to meet you and explore that belief!

We value a range of diverse backgrounds, experiences, and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, colour, religion, sex, sexual orientation, gender identity and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes.

📌 Manager – Professional Services (Bengaluru)
🏢 evoluteIQ
📍 Bengaluru