Key Responsibilities

1. Learning &

- Development Strategy

- Conduct Training Needs Analysis (TNA) across the Eye Q People universe

- Define Role based Competencies and develop appropriate learning pathways.

- Develop and execute the annual Learning &
- Development calendar aligned with business and people priorities

- Create structured learning journeys for different employee groups and career levels.

2.

Employee

Engagement &

- Development

- Design and implement development programs to build internal capability, address performance gaps and accelerate Career Progression.

- Design development programs for high-potential employees and future leaders.

- Design and execute employee engagement initiatives across the Organisation to improve employee participation, collaboration, recognition, and workplace culture.

- Design, track and implement structured induction and role-based training for clinical and non-clinical employees.

- Support engagement surveys and translate feedback into actionable development initiatives.

- Develop and conduct programs/workshops around organizational values, culture, soft skills, customer/patient experience, managerial effectiveness etc.

3.

Learning

Technology, Digital Learning,



Training Effectiveness &

- Analytics

- Develop and promote digital learning initiatives, webinars, e-learning modules, and knowledge-sharing platforms.

- Maintain a centralized repository of training content and learning resources.

- Explore recent learning methodologies and technology-enabled training solutions.

- Drive employee participation in digital learning programs.

- Establish measurable KPIs for training and development initiatives.

- Measure training effectiveness through participation, learning hours, assessments, feedback, knowledge checks, and post-training performance indicators.

- Prepare monthly/quarterly L&D; dashboards for management.

- Analyze learning data and recommend improvements based on outcomes.

4.

External

Trainers &

- L&D; Partners

- Identify and evaluate external trainers, consultants, and learning partners.

- Manage trainer empanelment, commercials, scheduling, and program execution.

- Ensure quality and relevance of external training interventions.

- Evaluate ROI and effectiveness of external learning programs.

📌 Manager-Learning& Development (Gurugram)
🏢 Eye Q
📍 Gurugram