Application Developer-II-SUPPORT SERVICES-CTO - In House Engineering Position: ServiceNow HRSD Lead Developer Location: Bangalore / Mumbai Experience: 8–11 years (Minimum 5 years in HRSD) Key Responsibilities Lead architecture, design, and configuration of ServiceNow HRSD modules: HR Case & Knowledge Employee Center / EC Pro Lifecycle Events (Onboarding, Offboarding, Cross‑boarding) HR Catalog & COEs Document Management Now Mobile for HRSD Strong JavaScript, Glide API, Flow Designer, and IntegrationHub capabilities. Develop automated workflows using Flow Designer, HR Templates, and IntegrationHub. Lead and mentor ServiceNow developers; perform code reviews and guide best practices.

Design and manage integrations with HCM systems (Oracle) BGV tools (AuthBridge), DMS, email/SMS/WhatsApp, and mobile channels. Ensure platform compliance with SDLC, ITIL, governance, audit, and change management standards. Support UAT, manage deployments, prepare backout plans, and provide production assistance.

Experience designing scalable, enterprise-grade HRSD solutions. Valuable to have below certifications CSA – Certified System Administrator CIS‑HRSD – Certified Implementation Specialist CAD – Application Developer

📌 Lead Developer - ServiceNow HR Service Delivery (Mumbai)
🏢 Kotak Mahindra Bank
📍 Mumbai