Role & responsibilities

1. Business Development &
- Sales Growth

- Achieve sales targets and revenue objectives for the assigned portfolio of medical devices.

- Identify and develop new business opportunities within hospitals, healthcare institutions, and corporate healthcare networks.

- Build and maintain a strong sales pipeline through regular customer engagement.

- Increase market share through strategic account penetration and product adoption.

1. Key Account Management

- Develop and maintain long-term relationships with key decision-makers, including doctors, biomedical engineers, purchase managers, hospital administrators, and procurement teams.

- Act as the primary point of contact for assigned institutional accounts.

- Develop account plans and execute strategies to maximize business potential.

- Ensure high customer satisfaction and timely resolution of customer concerns.

1. Tender &
- Contract Management

- Track government and private institutional tenders.

- Coordinate preparation and submission of tender documents, technical specifications, pricing proposals, and compliance requirements.

- Negotiate pricing, contracts, and commercial terms with customers while maintaining profitability.

- Monitor tender outcomes and contract renewals.

1. Product Promotion &
- Clinical Support

- Conduct product presentations, demonstrations, and evaluations for healthcare professionals.

- Collaborate with clinical specialists and application teams during product trials and installations.

- Educate customers about product features, benefits, and clinical outcomes.

- Support launches of new products and technologies.

1. Stakeholder Management

- Engage with key stakeholders across clinical, administrative, procurement, and finance functions.

- Build relationships with healthcare influencers and opinion leaders.

- Coordinate with distributors and channel partners to ensure market coverage and service excellence.

1. Market Intelligence





- Monitor competitor activities, pricing trends, and market developments.

- Gather customer feedback and share insights with marketing and product teams.

- Identify emerging opportunities in government healthcare projects and institutional expansion plans.

1. Cross-Functional Collaboration

- Coordinate with marketing, supply chain, service, finance, regulatory, and application teams to support customer requirements.

- Ensure timely installation, training, service support, and order fulfillment.

- Work closely with internal stakeholders to deliver seamless customer experiences.

1. Reporting &
- Compliance

- Maintain accurate sales forecasts, CRM updates, and account records.

- Prepare periodic business reviews and sales performance reports.

- Ensure compliance with company policies, industry regulations, and ethical selling practices.

- Manage collections and support payment recovery from institutional customers.

Key Performance Indicators (KPIs)

- Sales revenue achievement.

- New account acquisition.

- Tender win rate.

- Market share growth.

- Customer retention and satisfaction.

- Product conversion rate from trials/evaluations.

- Collection efficiency and overdue reduction.

- Account profitability

Preferred Qualifications

- Bachelor's degree in Life Sciences, Biomedical Engineering, Pharmacy, Biotechnology, or related field
- MBA preferred.

- 8-13 years of experience in institutional sales of medical devices, diagnostics, or healthcare equipment.

- Solid understanding of hospital procurement processes, tendering, and healthcare ecosystem.

- Excellent negotiation, relationship management, and presentation skills.

- Experience managing large hospital chains and government healthcare accounts is preferred.

Competencies

- Strategic Account Management

- Consultative Selling

- Negotiation &
- Influencing

- Relationship Building

- Business Acumen

- Customer Focus

- Analytical Thinking

- Results Orientation

- Stakeholder Management

- Communication &

- Presentation Skills

📌 Key Accounts Manager (Bengaluru)
🏢 Talent Hired-the Job Store
📍 Bengaluru