Roles and Responsibilities

- Manage key accounts by understanding client needs, providing solutions, and ensuring high levels of customer satisfaction.

- Identify opportunities for upselling and cross-selling services to existing clients through effective communication and relationship-building.

- Develop strategies to retain existing clients through proactive account management, addressing concerns, and delivering exceptional service.

- Collaborate with internal teams to resolve issues related to renewals, churn rates, and overall client success.

- Analyze market trends and competitor activity to stay ahead in the industry.

Desired Candidate Profile

- 1-2 years of experience in B2B sales or business development with a focus on IT services or consulting.

- MBA/PGDM degree from a reputed institution (Any Specialization).

- Strong understanding of CRM software applications such as Salesforce.com.

- Excellent communication skills with ability to build robust relationships with clients at all levels.

📌 Key Accounts Executive (Bengaluru)
🏢 Kioski Technologies
📍 Bengaluru