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Job Purpose The Key Account Executive (eCommerce) is responsible for driving business growth across online marketplace accounts by managing day-to-day customer operations, executing promotional plans, tracking sales performance, and ensuring excellent customer partnerships.





The role works closely with internal cross-functional teams and external eCommerce partners to deliver sales, market share, and profitability objectives

Key Responsibilities

Account Management

- Manage day-to-day operations of assigned eCommerce accounts.
- Build and maintain strong relationships with marketplace partners.
- Support Joint Business Planning (JBP) and customer growth initiatives.
- Coordinate account reviews and business performance discussions. Sales & Business Growth
- Deliver monthly, quarterly, and annual sales targets.
- Drive assortment expansion, product availability, and online visibility.
- Identify growth opportunities through category and customer insights

. • Support new product launches and promotional activations.

Promotions & Marketing Execution

- Execute promotional calendars across marketplace platforms

. • Coordinate banner placements, brand stores, and visibility activities.
- Work with marketing teams to ensure effective campaign deployment.
- Track campaign ROI and recommend optimization opportunities.

Data & Performance Analytics
- Analyze sales, traffic, conversion, and market share performance.
- Prepare regular business reviews and sales reports.
- Monitor key KPIs including GMV, NSV, ROAS, inventory availability, and profitability.
- Generate actionable insights to drive growth. Operations & Supply Chain Collaboration
- Partner with supply chain and customer service teams to ensure stock availability.

📌 Key Account Executive (Mumbai)
🏢 Unilever
📍 Mumbai