Job Title: IT Support Engineer

Experience: 1–3 Years (minimum 6 months of hands-on IT support experience required)

Qualification: Diploma / Any Degree (BCA, B.Sc-IT, B.E./B.Tech CS-IT preferred)

:

We are looking for an IT Support Engineer to provide first-line technical support for hardware, software, and network issues and to help maintain smooth day-to-day IT operations for end-users.

Key Responsibilities:

- Provide first-line support for hardware, software, and network issues
- Install, configure, and troubleshoot desktops, laptops, printers, and peripherals
- Manage user accounts, access rights, and basic Active Directory tasks
- Troubleshoot LAN/WAN, Wi-Fi, and VPN connectivity issues
- Log, track, and resolve support tickets within SLA timelines
- Support email configuration, MS Office, and business applications
- Perform routine system updates,



patches, and antivirus/security checks
- Coordinate with vendors for hardware/software procurement, AMC, and repairs
- Maintain IT asset inventory, warranty records, and documentation
- Provide on-site/remote support, including basic server room checks

Skills Required:

- Solid troubleshooting skills (hardware, software, networking)
- Basic knowledge of Active Directory and the Windows Server environment
- Familiarity with ticketing tools and SLA-based support
- Good communication and vendor coordination skills

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits

- Flexible schedule
- Health insurance

Work Location: In person

📌 IT Support Engineer (AEC) (Tirunelveli)
🏢 Qural Talent Nexus
📍 Tirunelveli