Role Overview:

We are looking for a hands-on IT Operations Associate to manage day-to-day IT infrastructure, technical support, systems, network, hardware and security operations.

Key Responsibilities:

- Provide IT support and troubleshooting for employees

- Manage network, hardware, software, systems, and IT assets

- Handle employee IT onboarding/offboarding and access management

- Manage CCTV, access control, AV and meeting-room systems

- Support ISO/SOC audits, IT compliance, risk monitoring and documentation

- Coordinate IT vendors, AMC, preventive maintenance and service requests

- Support IT requirements for events and meetings

- Maintain IT incidents, logs and infrastructure records

Requirements:

- Degree/Diploma in IT, Computer Science or related field

- 3–5 years of experience in IT Support/IT Operations

- Good knowledge of Windows, networking, hardware, software and troubleshooting

- Exposure to IT security, ISO/SOC compliance, asset and vendor management

- Solid communication, ownership and problem-solving skills

📌 IT Operations Associate (Chennai)
🏢 Kissflow
📍 Chennai