Job Purpose To ensure smooth and uninterrupted IT operations across the automobile dealership, including hardware, networking, systems, internet connectivity, printers, CCTV and user support. The role requires a hardworking, proactive and technically skilled person who can independently handle day-to-day IT issues across Sales, Service, Spare Parts, Accounts, HR and Workshop departments.

Key Responsibilities

1. Hardware & Desktop Support

- Install, configure and maintain desktops, laptops, monitors and other IT equipment.
- Troubleshoot hardware, operating system and software-related issues.
- Handle installation and maintenance of printers, scanners and other peripherals.
- Perform regular preventive maintenance of computers and IT equipment.
- Maintain records of IT assets, hardware and accessories.
- Coordinate with vendors for hardware repair, AMC and replacement.

1. Networking & Internet

- Maintain LAN/WAN, Wi-Fi and network connectivity across the dealership and workshop.
- Configure and troubleshoot routers, switches, access points and network devices.
- Resolve internet connectivity and network-related issues.
- Monitor network performance and ensure minimum downtime.
- Manage IP addresses, network points and user connectivity.
- Support connectivity between different dealership locations/departments wherever applicable.

1. User & Application Support

- Provide day-to-day technical support to employees.
- Install and configure required software and applications.
- Troubleshoot login, email, system and application issues.
- Support users with basic MS Office, Outlook/email and other business applications.
- Coordinate with OEM/HO IT teams for dealership-specific applications and system issues.
- Provide timely support to Sales, Service, Spare Parts, Accounts and HR teams.

1. Automobile Dealership IT Support

- Provide IT support for Dealer Management System (DMS), CRM, workshop and parts-related applications.
- Coordinate with OEM/HO IT teams for system-related issues.
- Ensure uninterrupted IT support during vehicle billing, service billing,



parts billing and other critical dealership operations.
- Support biometric attendance, HR/payroll systems and other internal applications.
- Assist with system setup for new employees and employee exits.

1. CCTV & Security Systems

- Monitor and maintain CCTV systems.
- Troubleshoot CCTV cameras, DVR/NVR and network connectivity issues.
- Coordinate with vendors for CCTV installation, maintenance and repairs.
- Ensure required surveillance systems are operational across dealership and workshop areas.

1. Backup & Data Security

- Ensure regular backup of important dealership data as per company policy.
- Support antivirus installation and system security.
- Maintain user access and basic IT security controls.
- Ensure unauthorized software and devices are not installed on company systems.
- Escalate major security or data-related issues to management/HO IT.

1. IT Asset Management

- Maintain an updated IT asset register.
- Track computers, laptops, printers, networking equipment and other IT assets.
- Monitor asset allocation to employees.
- Coordinate replacement/repair of faulty equipment.
- Maintain records of AMC, warranty and service contracts.

1. Vendor Coordination

- Coordinate with internet service providers, hardware vendors, CCTV vendors and other IT service providers.
- Obtain quotations and coordinate repairs, installations and maintenance.
- Follow up with vendors until issues are completely resolved.
- Verify service quality and maintain vendor/service records.

1. IT Support for Recent Joiners

- Prepare computers/laptops and email IDs for new employees.
- Install required software and configure network access.
- Provide basic system orientation to new employees.
- Disable/recover IT access and assets during employee separation.

Qualification: Diploma / Graduate / B.Sc. ITquivalent.

Experience:

2–5 years of relevant experience in IT hardware & networku / BCA / BE / Diploma in Computer Hardware & Networking , preferably in an automobile dealership, workshop

Pay: ₹25,000.00 - ₹27,000.00 per month

Benefits

- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 IT Executive (Vasai-Virar)
🏢 SUPREME AUTOMOBILES -Maruti
📍 Vasai-Virar