Job Title : Circle IOT Specialist

Department : IOT Champs Team

Location : On-site, Mumbai

Employment Type : Full-time

Reports To : Circle Data Lead or Circle Business Head; closely governed by Center.

About The Role We are looking for a dynamic, driven, and collaborative Circle IOT Specialist to join our IOT Champs Team. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and wants to make a tangible impact by enabling and driving IoT/M2M growth in the circle.

As a Circle IOT Specialist, you will be the go-to person for all things IoT/M2M in the circle—supporting Account Managers (AMs), identifying current business opportunities, and ensuring seamless coordination across functions.

Business Development & Account Acquisition

- Proactively identify, hunt, and acquire new IoT/M2M accounts within the circle.
- Build and maintain a robust NAP (New Account Penetration) funnel to drive consistent account acquisition.
- Deliver revenue growth through new account acquisition and successful commercialization of IoT solutions.
- Continuously identify new use cases and opportunities within existing and prospective customer accounts.

Existing Account Growth & Revenue Expansion

- Drive revenue growth in the Top 10 IoT accounts within the circle.
- Develop account expansion strategies to increase wallet share and penetration across existing customers.
- Ensure sustained growth through upselling, cross-selling, and deployment of emerging IoT solutions.
- Partner with AMs to create account growth plans and improve customer engagement.

Dormant Account Revival

- Re-engage and reactivate dormant IoT/M2M accounts.
- Drive pulsing (revenue generation) from dormant customers through targeted engagement and solution mapping.




- Build revival plans and monitor conversion of dormant opportunities into active revenue-generating accounts.

IoT Go-To-Market (GTM) Enablement

- Drive IoT GTM initiatives within the circle by actively engaging with sales teams, AMs, ZSMs, and other stakeholders.
- Gather market intelligence, customer feedback, and competitive insights and share actionable recommendations with the Centre IoT team.
- Support local market activation strategies for new IoT products and solutions.

Sales Enablement & Stakeholder Management

- Enable and train AMs to confidently position and sell IoT offerings.
- Act as the primary IoT/M2M expert and support system for the circle.
- Drive collaboration between Sales, Operations, Product, Solutioning, Legal, Finance, and Delivery teams to ensure seamless customer onboarding and execution.
- Support compliance requirements, restructuring activities, and governance related to IoT/M2M accounts.

Business Governance & Hygiene

- Ensure quality customer engagement, pipeline hygiene, and opportunity tracking.
- Maintain regular alignment with ZSMs and key business stakeholders.
- Conduct structured customer meetings focused on business outcomes and use-case identification.
- Monitor business performance against agreed KPIs and business plans.

Educational Qualifications

- Bachelor’s degree in any discipline.

What Makes This Role Unique? This is a high-visibility role with opportunities to collaborate closely with sales teams, finance, product, and cross functional teams. It’s ideal for someone who is enthusiastic about IoT/M2M, eager to learn constantly, and committed to delivering impact. The role requires strong collaboration skills while keeping business and sales priorities at the center of all decisions.

📌 IoT Specialist (Mumbai)
🏢 Airtel
📍 Mumbai