Company Description Cyberyami is a tech workforce development company and online digital platform focused on building cybersecurity proficiency for learners at all experience levels. The organization offers training across offensive, defensive, and forensics domains, combining courses, boot camps, tools, techniques, and real-world scenarios. Learning is highly practical, with challenge labs and practice labs presented in a gamified format to help learners apply skills in realistic environments.

Cyberyami also hosts its own Capture The Flag (CTF) platform, enabling participants to test and enhance their skills through friendly competition and rewards. The company is committed to closing the cybersecurity skills gap by delivering hands-on, industry-relevant education.

Role Description The Inside Sales Team Lead is a full time, on-site role based in Noida, responsible for driving enrollment and revenue growth for Cyberyami’s cybersecurity training programs. This role involves managing and mentoring an inside sales team, setting daily targets, monitoring performance, and providing coaching to improve conversion rates and customer engagement.

The Inside Sales Team

Lead will handle lead allocation, oversee lead nurturing activities, and ensure timely follow-up with prospective learners via calls, emails, and digital channels.



Day-to-day tasks include collaborating with marketing to optimize lead generation campaigns, maintaining accurate CRM records, preparing sales reports, and ensuring high standards of customer service. The role also requires working closely with operations and academic teams to align sales messaging with course offerings and learner outcomes.

Qualifications

- Candidates should possess strong Inside Sales and Lead Generation skills, including experience handling inbound and outbound inquiries and converting leads into enrollments.
- Candidates should possess excellent Customer Service skills, with the ability to understand learner needs, provide clear information, and build long-term relationships.
- Candidates should possess proven Team Management and Team Leadership skills, including experience supervising sales teams, setting KPIs, and driving performance.
- Candidates should possess strong communication and interpersonal skills, with proficiency in spoken and written English and comfort with phone and online interactions.
- Relevant qualifications such as a bachelor’s degree in Business, Marketing, or a related field, and prior experience in EdTech, training, or technology sales are beneficial.
- Familiarity with CRM tools, data-driven decision-making, and a results-oriented mindset are beneficial, along with an interest in cybersecurity and workforce development.

📌 Inside Sales Team Lead (Noida)
🏢 Cyberyami
📍 Noida