Key Duties & Responsibilities:

- Recruitment & Workforce Planning – Identify manpower requirements across branches and departments. Manage the complete recruitment process, including job postings, screening, interviews, selection, reference checks, offer letters, and joining formalities.
- Employee Onboarding – Conduct structured onboarding and orientation for new employees, explain company policies, duties, reporting structures, performance expectations, and workplace standards.
- HR Documentation – Maintain accurate employee files, employment agreements, appointment letters, ID documents, attendance records, salary information, leave records, warnings, performance records, and exit documentation.
- Attendance & Leave Management – Monitor daily attendance, punctuality, working hours, late arrivals, absenteeism, overtime, weekly offs, and employee leave according to company policy and applicable requirements.
- Payroll Coordination – Verify attendance, leave, overtime, incentives, deductions, advances, and other payroll inputs and coordinate with the Accounts Department for timely salary processing.
- Performance Management – Establish KPIs and performance expectations for employees and departments. Conduct periodic performance reviews and coordinate improvement plans where required.
- Training & Development – Identify employee training requirements and organize induction, professional development, communication, customer service, leadership, and department-specific training programs.
- Employee Relations – Maintain skilled relationships between employees and management. Address workplace concerns, grievances, interpersonal conflicts, and employee complaints fairly and confidentially.
- HR Policies & Procedures – Develop, implement, communicate, and periodically review HR policies, SOPs,



codes of conduct, leave policies, attendance procedures, disciplinary processes, and workplace standards in line with applicable law.
- Disciplinary Management – Investigate reported misconduct objectively, maintain proper documentation, and coordinate counselling, warnings, performance improvement plans, or other appropriate actions in accordance with company policy and applicable employment law.
- Branch HR Management – Coordinate HR operations across Hugcare branches, clinics, hospitals, offices, and other operational locations and ensure consistent HR standards.
- Healthcare Staffing – Coordinate recruitment and workforce management for psychologists, counsellors, psychiatrists, administrative staff, marketing teams, front-office employees, and other required professionals.
- Employee Welfare & Engagement – Develop initiatives that support employee wellbeing, engagement, recognition, teamwork, workplace satisfaction, and a healthy organizational culture.
- Compliance – Help ensure employment practices, workplace policies, statutory records, contracts, and HR procedures comply with applicable labour and employment requirements. Coordinate with professional legal or compliance advisers when necessary.
- Confidentiality – Maintain strict confidentiality regarding salaries, employee records, complaints, disciplinary matters, medical/personal information, management decisions,



and other sensitive company information.
- Internship & Trainee Coordination – Coordinate with relevant departments regarding interns and trainees, including documentation, onboarding, attendance, training schedules, evaluations, and certificates.
- Exit Management – Handle resignations, notice periods, handovers, exit interviews, clearance procedures, final documentation, and coordination of final settlements.
- HR Reporting – Prepare daily, weekly, and monthly HR reports covering headcount, vacancies, recruitment status, attendance, leave, turnover, performance, training, disciplinary matters, and other important HR metrics.
- Management Coordination – Work closely with the CEO, senior management, branch managers, department heads, and Accounts Department regarding manpower planning and HR decisions.
- Leadership & Team Management – Supervise HR Executives and other HR team members, delegate responsibilities, monitor their performance, and ensure HR activities are completed accurately and on time.
- Workplace Culture – Promote professionalism, respect, equal treatment, ethical behaviour, teamwork, accountability, and appropriate communication throughout the organization.
- Additional Responsibilities – Carry out other reasonable HR and administrative responsibilities assigned by the CEO or senior management.

Key Skills Required: HR leadership, recruitment, employee relations, performance management, payroll coordination, conflict resolution, policy development, documentation, communication, confidentiality, labour-law awareness, decision-making, team management, and strong organizational skills. Pay: ₹15,662.82 - ₹25,000.00 per month

Benefits

- Cell phone reimbursement

Work Location: In person

📌 HR Manager (Kozhikode)
🏢 hugcare health private
📍 Kozhikode