Position: Hospitality Supervisor

Department: Operations / Guest Services

Experience: 2–5 years in hospitality, hotels, restaurants, or guest services

Key Responsibilities

Supervise daily hospitality operations and ensure smooth service delivery.

Lead, train, and monitor front-office, housekeeping, food & beverage, or guest-service staff.

Ensure high standards of guest satisfaction and customer service.

Handle guest complaints, requests, and service issues professionally.

Coordinate with different departments to ensure efficient operations.

Prepare staff schedules, allocate duties, and monitor attendance.

Maintain service quality, cleanliness, safety, and company standards.

Monitor inventory, supplies, and operational requirements.

Conduct team briefings and provide regular feedback to staff.





Assist management with reports, audits, and operational improvements.

Ensure compliance with company policies, health & safety standards, and hospitality procedures.

Requirements

Diploma/Degree in Hotel Management, Hospitality, or a related field preferred.

Previous supervisory experience in a hotel, restaurant, resort, or hospitality environment.

Strong communication and interpersonal skills.

Good leadership and team-management abilities.

Ability to handle pressure and resolve guest issues effectively.

Skilled appearance and customer-focused attitude.

Flexible to work shifts, weekends, and holidays.

📌 Hospitality Supervisor (Srinagar)
🏢 Immigratos
📍 Srinagar