Job DescriptionDigital Brand & Client Relations Manager – @Offices

NCompany: NDV Group – @Offices

NLocation: Mumbai

NIndustry: Managed Offices | Commercial Real Estate | Flexible Workspaces

NEmployment Type: Full-time

NAbout @Offices

n@Offices is the managed workspace brand of NDV Group, providing fully furnished, professionally managed office spaces to MNCs, established businesses, and growing companies.

NWe take care of the workspace so our clients can focus on running their businesses — from creating high-quality furnished offices to providing an ongoing professional office experience.

NWe are now looking for someone who can take ownership of how @Offices is seen, experienced, and represented — both digitally and by our clients.

NAbout the Role

nWeare looking for a Digital Brand & Client Relations Manager who will be responsible for building a strong digital presence for @Offices while maintaining excellent relationships with our existing clients.

NDigital presence is a major focus of this position.

NYou will be responsible for making @Offices consistently visible across platforms such as LinkedIn, Instagram, Google and other relevant digital channels, while also helping build the personal brand of the leadership/founder.

NThis is not simply a social-media posting role. We are looking for someone who can understand the business, identify interesting stories and opportunities, create content around them, and build a credible digital identity for both the company and its leadership.

NAt the same time, you will stay connected with our clients, understand their experience, maintain relationships and help ensure that @Offices continues to build a strong reputation within its business community.

NKey Responsibilities

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- Own and grow the overall digital presence of @Offices.
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- Manage the company's presence across LinkedIn, Instagram, Google and other relevant platforms.
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- Develop and execute a consistent content and social-media strategy.
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- Create content around our offices, clients, workspace transformations, new locations, company developments and industry insights.
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- Plan and coordinate photos, videos, reels, posts, stories and other digital content.
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- Build and manage the personal digital brand of the founder/leadership through LinkedIn and other relevant channels.
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- Identify stories, ideasand insights from within the business that can become engaging digital content.
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- Write or coordinate high-quality posts, captions, articles and other brand communication.
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- Monitor digital performance and continuously improve reach, engagement and brand visibility.
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- Coordinate with designers, photographers, videographers, agencies or other external partners when required.
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- Maintain strong relationships with existing @Offices clients.
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- Regularly interact withclients to understand their experience and requirements.
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- Identify opportunities for client testimonials, success stories, referrals and team-oriented content.
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- Help ensure that clients have a professional and positive experience with the @Offices brand.
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- Build a strong community around @Offices and its network of businesses and professionals.
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- Ensure consistent brandcommunication across both digital and client-facing touchpoints.
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nWho We're Looking For

NThe ideal candidate is someone who is:

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- Extremely comfortable with social media and digital platforms.
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- Strong at LinkedIn and Instagram content and understands what makes business content perform.
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- A good writer and communicator.
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- Comfortable creating content and being involved in shoots when required.
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- Able to understand a business and turn everyday activities into interesting content.
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- Confident communicatingwith founders, senior executives and corporate clients.
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- Positive at building and maintaining professional relationships.
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- Creative, proactive andable to work independently.
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- Organised enough to manage content calendars, client communication and multiple ongoing activities.
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- Interested in branding,business, commercial real estate and premium workspaces.
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- Comfortable using modern digital and AI tools for content creation and marketing.
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nExperience in digital marketing, social media, branding, hospitality, commercial real estate, coworking, client servicing or public relations would be an advantage.

NWhat Success Looks Like

NSuccess in this role means:

N@Offices becomes significantly more visible online.

NOur digital platforms consistently communicate the quality of our spaces, clients and business.

NOur leadership develops acredible personal brand.

NTheir experience and perspective are communicated consistently through high-quality content.

NOur clients feel connected to @Offices.

NWe maintain strong relationships beyond simply providing them with an office.

NOur digital presence contributes to business growth.

NContent and brand visibility ultimately generate awareness, relationships, enquiries and opportunities.

NWhy Join @Offices?

nYou will have the opportunity to take genuine ownership of a growing brand rather than simply execute a predefined social-media calendar.

NYou will work closely with the leadership of NDV Group, interact with established companies and senior decision-makers, and have the freedom to shape how @Offices is positioned digitally as it grows.

NIf you understand digitalmedia, enjoy building brands and relationships, and want to take ownership rather than simply manage posts, we'd like to hear from you.

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