JD for Technical Support Engineer (Freshers)

Key Responsibilities:

- Provide first-level technical support and troubleshooting for IT-related issues.

- Manage and resolve service requests and incidents efficiently.

- Assist in the administration and support of Microsoft services and applications.

- Support networking issues and cloud-based services.

- Collaborate with other IT teams to ensure seamless resolution of issues.

- Maintain detailed documentation of service desk activities and resolutions.

- Communicate effectively with clients and stakeholders to provide status updates and gather necessary information.

Qualifications:

- Recent graduate with a degree in Computer Science, Information Technology, or a related field.

- Strong communication skills, both verbal and written.

- Basic understanding of Microsoft administration.





- Knowledge of networking principles and cloud technologies.

- Strong problem-solving skills and the ability to think analytically.

- Eagerness to learn and adapt to new technologies and processes.

- Ability to work well in a team-oriented environment.

- Hours of work 7 pm IST to 4 am IST (Night Shift)

We Offer:

- Competitive salary and benefits package.

- Mentorship and training programs to support your professional growth.

- A dynamic and collaborative work setting.

- Opportunities for career advancement within the company.

- Exposure to a wide range of technologies and IT practices.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Hiring Fresher- Technical Support Engineer (US Process) (Nagpur)
🏢 Inputive
📍 Nagpur