Job DescriptionCustomer Support Executive!

NLocation: Noida, Sector 65 (Work from Office)

NFull-time: Upto 3LPA( Based on the interview round)

NExperience: Freshers / 0–1 year

NImmediate Joiners Preferred

NAbout Ishkaara

nIshkaara is one of India's fastest-growing accessories brands — bold, trend-driven, and loved by Gen Z & Millennials. From statement jewellery to everyday pieces, our collections are designed to make an impression. As we continue to grow rapidly across digital platforms, we're looking for a dedicated Customer Support Executive to ensure a smooth and positive experience for our customers.

NAbout the Role

nWeare looking for a friendly, responsible, and customer-focused Customer Support Executive who can handle customer queries efficiently and maintain a positive brand experience. You will be the first point of contact for customers and help resolve their concerns related to orders, products, and services.

NKey Responsibilities

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- Handle customer queriesvia calls, WhatsApp, social media, and email.
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- Assist customers with order status,



product details, returns, exchanges, and refunds.
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- Resolve customer complaints in a skilled and timely manner.
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- Coordinate with the operations and warehouse teams for order-related issues.
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- Maintain records of customer interactions and follow up when required.
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- Ensure a positive and helpful experience for every customer interaction.
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nRequired Skills & Qualifications

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- Good communication skills in Hindi & English.
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- Basic knowledge of customer handling and problem-solving.
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- Ability to remain calm and polite while handling customer concerns.
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- Basic computer skills and familiarity with WhatsApp, email, and Excel.
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- Responsible, patient, and customer-oriented mindset.
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- Ability to work from office and manage daily support tasks.
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nHow to Apply

nSend your CV to [email protected]: Customer Support Executive – Your Name

📌 Hiring: Customer Support Executive (Faridabad)
🏢 Ishkaara
📍 Faridabad