HIRING: HEAD – RETAIL | JEWELRY RETAIL ? Location: BKC, Mumbai

? Reporting To: Managing Director

? Team: Store Managers / Area & Regional Teams

? Experience: 8–10+ Years

? Compensation: Up to ₹60 LPA + based on experience

About The Role We are looking for an experienced Head – Retail to lead and drive the overall retail business for Keemti , with responsibility for revenue growth, profitability, store operations, customer experience, inventory management, and people leadership across the PAN-India retail network .

This is a senior leadership role for an individual who has successfully managed multi-store retail operations , preferably within the Jewelry, Diamond, or Lab-Grown Diamond (LGD) industry .

Key Responsibilities

Strategic Leadership & Revenue Growth

- Own overall retail revenue and profitability across the PAN-India store network.
- Develop and execute long-term and seasonal retail strategies aligned with business objectives.
- Drive store productivity, sales growth, and profitability.

Sales & Customer Experience

- Build a solid culture of premium customer service and clienteling.
- Drive customer acquisition, retention, and lifetime value.
- Partner with Marketing on in-store events, local activations, and customer engagement initiatives.

Store Operations

- Standardize and implement SOPs across all stores.
- Ensure operational excellence and consistent execution across locations.
- Drive robust loss-prevention and security protocols for high-value inventory.
- Oversee inventory management, stock accuracy, allocation, and shrinkage control.
- Ensure high standards of visual merchandising and store presentation.

People & Leadership

- Lead, mentor,



and develop Store Managers, Area Managers, and Regional Managers.
- Build a high-performing retail organization with strong sales and service culture.
- Drive training initiatives covering jewelry product knowledge, gemology basics, luxury selling, customer experience, and compliance.

What We’re Looking For
- 8–10+ years of retail management experience.
- 3–5+ years in Regional/National Retail Leadership or a similar senior multi-unit role.
- Strong preference for candidates with experience in Jewelry, Diamond, or Lab-Grown Diamond (LGD) retail.
- Proven experience managing multiple stores / PAN-India retail networks.
- Strong track record of revenue ownership, P&L; management, budgeting, and forecasting.
- Experience managing Store Managers, Area Managers, or Regional Managers.
- Strong understanding of high-value inventory management, loss prevention, retail security, and SOPs.
- Excellent leadership, communication, stakeholder management, and customer-centricity skills.
- Bachelor's degree in Business Administration, Marketing, or a related field; MBA preferred.
- Willingness to travel extensively across the retail network, approximately 40–50%.

Ideal Candidate A senior retail leader who combines strong commercial ownership with hands-on multi-store execution , ideally having built or scaled a jewelry/diamond/LGD retail network and led teams through Store/Area/Regional Managers. If you have strong PAN-India jewelry retail leadership experience and have owned revenue/P&L; for a multi-store network, we would like to hear from you. ? Interested candidates can share their updated CV/profile for consideration. Skills: retail,jewelry,leadership

📌 HEAD – RETAIL | JEWELRY RETAIL (Mumbai)
🏢 Neuraleap Group
📍 Mumbai