18 Sep
|
Tathagat Ashok
|
Rajgir
18 Sep
Tathagat Ashok
Rajgir
- Guest Greeting & Farewell: Welcome arriving guests with warmth, manage check-in/check-out flows smoothly, and provide a pleasant departure.
- VIP Management: Oversee VIP arrivals, complete pre-registration formalities, and inspect special room setups and amenities.
- Complaint Handling: Address and resolve guest concerns or complaints quickly and efficiently.
- Information & Concierge Support: Provide detailed information about the hotel, local attractions, events, and promotions.
- Department Coordination: Coordinate with housekeeping and front desk teams to ensure room readiness and smooth shift handovers.
- Feedback Collection: Gather guest reviews and preferences during departure to help improve future stays.
Required Skills & Qualifications
- Education:
A bachelor's degree in Hotel Management, Hospitality, or a related field.
- Communication: Excellent verbal and written command of English, plus proficiency in additional languages.
- Personality: Outgoing, empathetic, professional, and patient with a strong customer-first attitude.
- Organization: Ability to multi-task, manage time efficiently, and remain calm under pressure in busy environments.
Pay: ₹21,000.00 - ₹25,000.00 per month
Perks
- Commuter assistance
- Food provided
Work Location: In person
📌 Guest Relation Executive (Rajgir)
🏢 Tathagat Ashok
📍 Rajgir