Guest Relation Executive (Rajgir)

Guest Relation Executive (Rajgir)

18 Sep
|
Tathagat Ashok
|
Rajgir

18 Sep

Tathagat Ashok

Rajgir

- Guest Greeting & Farewell: Welcome arriving guests with warmth, manage check-in/check-out flows smoothly, and provide a pleasant departure.

- VIP Management: Oversee VIP arrivals, complete pre-registration formalities, and inspect special room setups and amenities.

- Complaint Handling: Address and resolve guest concerns or complaints quickly and efficiently.

- Information & Concierge Support: Provide detailed information about the hotel, local attractions, events, and promotions.

- Department Coordination: Coordinate with housekeeping and front desk teams to ensure room readiness and smooth shift handovers.

- Feedback Collection: Gather guest reviews and preferences during departure to help improve future stays.

Required Skills & Qualifications

- Education:



A bachelor's degree in Hotel Management, Hospitality, or a related field.

- Communication: Excellent verbal and written command of English, plus proficiency in additional languages.

- Personality: Outgoing, empathetic, professional, and patient with a strong customer-first attitude.

- Organization: Ability to multi-task, manage time efficiently, and remain calm under pressure in busy environments.

Pay: ₹21,000.00 - ₹25,000.00 per month

Perks

- Commuter assistance

- Food provided

Work Location: In person

📌 Guest Relation Executive (Rajgir)
🏢 Tathagat Ashok
📍 Rajgir

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