GTM Operations Analyst (Bengaluru)

GTM Operations Analyst (Bengaluru)

18 Sep
|
Refold AI
|
Bengaluru

18 Sep

Refold AI

Bengaluru

About Refold AI

Enterprise integrations are still built by hand, one customer at a time, by a human supply chain of consultants. We think that's the last big software category that hasn't been automated — and we're automating it.

Refold is the AI integration delivery layer. Our agents build, test, deploy, and maintain integration workflows inside our customers' own products, white-labeled, up to 90% faster. Trained on millions of real-world contexts across SAP, Oracle, Workday, NetSuite, and Salesforce, we turn integration work that used to take quarters into days — and then keep it running, because the agents detect failures and repair mappings themselves.

Traction: 30+ paying enterprise customers, 1,500+ active users, 10M+ API calls processed daily, seven-figure ARR. Customers include Incorta, Kantata, Coupa, Naehas, OvationCXM, and Zycus. The results are the pitch: Kantata ships integrations 75% faster with 8x delivery capacity; Incorta cut time-to-go-live by 70% and recovered 8,000+ engineering hours; Naehas went from 3–5-month builds to 90% faster delivery.

Refold was founded by Jugal Anchalia and Abhishek Kumar, who have been featured in Forbes 30 Under 30. We've raised $6.5M led by Eniac Ventures (early investors in Airbnb & Uber) and Tidal Ventures, with Better Capital, Ahead VC, Karman Ventures, Z21 Ventures, and Titan Ventures participating.

We're assembling a founding team of people who learn fast, raise the bar, and shape the company from day one. This is a rare seat: a genuinely early GTM operations role where you sit next to the people running the revenue engine and learn how a company actually goes to market. We're hiring for slope, not for a résumé.

Key Responsibilities

- Own the data layer: Keep HubSpot clean and trustworthy — accounts, contacts, deduplication, enrichment, stages, and ownership. Everything the team forecasts on runs through your work
- Build the target lists: Turn our ideal customer profile into actual account lists.



Sales-led software companies with an integrations page, an internal delivery team, and enterprise deals that stall on connectors. Research, filter, enrich, prioritise
- Run the GTM stack: Support our CRM, sequencing, enrichment, and AI outbound tooling. Keep the plumbing working so the sellers never think about it
- Report the truth: Weekly pipeline, conversion by stage, campaign and sequence performance, and the inputs behind the forecast. Make the numbers readable in a way that changes decisions
- Automate the boring parts: If you do something manually three times, build something that does it for you. We'd rather you ship a script or an AI workflow than grind through a spreadsheet
- Support the funnel mechanics: Lead routing, scoring, response SLAs, and follow-up tracking
- Keep enablement current: Sequences, templates, and collateral that the team actually uses, kept up to date as the story evolves
- Work across time zones: Partner closely with the US sales and marketing team, with enough overlap that nothing waits a full day

Role Information

- Team: You'll work directly with our GTM lead in Bangalore and with the US sales and marketing team
- Stack: HubSpot, enrichment and list-building tooling, sequencing, and an AI SDR running enrichment and first-touch outreach
- Current growth team: 1 BDR, 1 AE, 2 Marketing, 4 Post-Sale, plus a 20-person engineering and delivery org
- Path: This role opens into GTM operations, revenue operations, or a front-line GTM seat depending on where you're strongest

Required Skills & Abilities

- 1–3 years of experience:



Robust recent graduates from top-tier institutes are genuinely welcome to apply alongside people with a couple of years in a GTM, ops, analyst, or consulting role
- Analytical by default: Very strong with spreadsheets, comfortable reasoning about funnels and conversion rates, and able to spot when a number looks wrong before anyone else does
- Obsessive about detail: Duplicate records, stale stages, and broken sequences bother you personally
- Fluent with AI tooling: You already use AI to do research, clean data, and write things faster, and you're curious about how far you can push it
- Clear communicator: You can write a crisp update that a US-based seller reads once and understands
- High ownership: Nobody will check your work daily. You'll flag your own blockers and close your own loops
- Presence matters: Based in Bangalore and working from our office

Nice to Have

- Hands-on with a CRM such as HubSpot or Salesforce
- Experience with list building, enrichment, or prospecting tooling
- SQL, Python, or scripting — enough to automate something end-to-end
- An internship or early role at a startup where the changed every month
- Genuine interest in how enterprise software gets sold

Why do you want to work here?

- Impact: Fast-growing seed-stage company ($6.5M from Eniac Ventures & Tidal Ventures) with early Fortune 500-scale deployments and real, quantified customer outcomes
- Speed: You'll see the entire go-to-market machine from the inside in your first quarter, and have a hand in fixing it
- Ownership: A young, talented team that ships fast, celebrates bold ideas, and gives responsibility to whoever earns it

Equal Employment Opportunity

We're a small, fast-growing team, and we're intentional about building an inclusive culture from day one. We welcome teammates of all backgrounds and don't discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. If you're excited by our mission, you belong here.

📌 GTM Operations Analyst (Bengaluru)
🏢 Refold AI
📍 Bengaluru

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