Customer Support Executive International Banking Voice Process |

UK Shift

Immediate Joiners Preferred | Face-to-Face Interview

Job Details

Job Title: Customer Support Executive International Banking

Location: Manyata Tech Park, Bangalore

Experience: Minimum 1 Year of Qualified Experience

CTC: Up to 5.5 LPA

Welcome Bonus: 30,000

Shift: Rotational UK Shifts

Work Schedule: 5 Days Working

Employment Type: Full-Time

Interview Mode: Face-to-Face (F2F)

Joining: Immediate Joiners Preferred

Job Overview

We are hiring Customer Support Executives for an International Banking Voice Process.

The role involves handling international customer interactions, addressing banking-related queries, providing accurate resolutions, and delivering a professional customer experience.

We are looking for candidates with strong English communication skills, excellent customer-handling abilities, and a willingness to work in rotational UK shifts.

Eligibility Criteria

- Undergraduate or Graduate candidates.
- Minimum 1 year of professional work experience in any industry.
- BPO, Customer Service, or International Voice Process experience preferred.
- Excellent spoken English communication skills.
- Strong listening, comprehension, and problem-solving abilities.
- Comfortable working in rotational UK shifts.
- Bangalore-based candidates preferred.
- Immediate joiners preferred.

Key Skills Required

- Robust verbal communication with clear and understandable pronunciation.
- Ability to communicate confidently with international customers.
- Excellent active listening and comprehension skills.
- Strong customer service and problem-solving abilities.
- Professional and customer-focused approach.
- Ability to handle customer concerns calmly and effectively.
- Willingness to work in a target-driven environment.





Communication Requirement: Candidates must demonstrate fluent English communication, clear pronunciation, and the ability to communicate effectively with international customers. A communication assessment will be conducted as part of the selection process.

Key Responsibilities

- Handle inbound customer interactions professionally and efficiently.
- Assist customers with banking-related queries and service requests.
- Understand customer concerns and provide accurate resolutions.
- Deliver a high-quality customer experience across all interactions.
- Meet defined performance metrics, including Quality, Productivity, AHT, and CSAT.
- Follow established process guidelines, policies, and compliance requirements.
- Escalate complex or unresolved issues to the appropriate department.
- Maintain accurate records of customer interactions.
- Ensure compliance with service quality and operational standards.

Salary & Perks

- CTC: Up to 5.5 LPA
- Welcome Bonus: 30,000
- 5 Days Working
- 2 Rotational Week Offs
- International Banking Voice Process
- Skilled Work Environment
- Career Growth and Learning Opportunities
- Training and Development Support

Why Join Us?

- Opportunity to work with international banking customers.
- Develop qualified communication and customer service skills.
- Build a career in the international banking support industry.
- Gain experience in a professional and growth-oriented environment.

How to Apply If you have strong English communication skills, a customer-focused attitude, and the ability to handle international customer interactions, we invite you to apply.

Contact HR for Interview Scheduling

HR Name: Neha

Call / WhatsApp: (phone hidden)

Email: [email protected]

Interview Mode: Face-to-Face (F2F) Only

Immediate Joiners Preferred

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