- Handle guest check-in and check-out procedures.
- Greet and assist guests professionally.
- Manage room reservations, cancellations, and guest requests.
- Handle telephone calls, emails, and guest enquiries.
- Coordinate with Housekeeping, F&B;, Maintenance, and other departments.
- Maintain accurate guest records and update the hotel system.
- Handle guest complaints and ensure timely resolution.
- Collect payments and maintain billing records.
- Provide information about hotel facilities and local attractions.
- Maintain proper grooming, communication, and professional behaviour.
- Ensure smooth front desk operations and excellent guest service.
- Follow hotel SOPs, safety procedures, and security requirements.
Pay: ₹16,000.00 - ₹22,000.00 per month
Advantages
- Food provided
- Provident Fund
Work Location: In person
📌 Front Office Receptionist (Mylapore)
🏢 SAVERA HOTEL
📍 Mylapore
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