Company Name: Sri Narayani Hospital & Research Centre, Vellore.

Location: Vellore

Job Title: Front Office Executive

We are seeking a versatile and empathetic Front Office Executive to join our healthcare team. In this multi-faceted role, you will be the primary point of contact for patients, overseeing the end-to-end patient journey—from initial intake and admission to financial counseling, billing, discharge coordination and master health checkup. The ideal candidate thrives in a fast-paced environment, delivers exceptional patient support, and possesses robust administrative and financial management skills.

Key Responsibilities:

- Welcome patients warmly and manage the complete check-in and intake process.
- Provide comprehensive patient counseling regarding admission procedures, clinic/hospital policies, and available facility amenities.
- Guide patients and families through sensitive healthcare decisions with empathy and clarity.
- Collect and verify patient demographics, insurance coverage, and identification documentation.
- Explain estimated costs, co-pays, deductibles, and out-of-pocket expenses clearly to patients prior to procedures or admissions.
- Process daily patient billing, collect payments, and issue itemized receipts.
- Handle pre-authorizations,



insurance claims submission, and financial clearance workflows.
- Resolve patient billing inquiries and assist with setting up manageable payment plans.
- Coordinate with medical staff, nursing teams, and billing to finalize discharge summaries and final bills.
- Process smooth, timely patient check-outs and clear final payments.
- Manage front desk phone lines, schedule follow-up appointments, and respond to incoming inquiries.
- Maintain accurate electronic health records (EHR) and ensure compliance with healthcare privacy regulations.
- Provide comprehensive patient counseling regarding admission procedures, clinic/hospital policies, and available facility amenities.
- Guide patients and families through sensitive healthcare decisions with empathy and clarity.
- Collect and verify patient demographics, insurance coverage, and identification documentation.
- Experience: 0–3 years of front desk or healthcare administration experience.
- Qualification: Bachelor's Degree / Master's Degree,

To apply:

Contact: (phone hidden) / (phone hidden)

Email: [email protected]

Pay: From ₹16,000.00 per month

Work Location: In person

📌 Front Office Executive (Vellore)
🏢 SRI NARAYANI HOSPITAL u0026 RESEARCH CENTRE, VELLORE
📍 Vellore