- Handle customer queries through voice/chat/email, as per process requirement.
- Provide accurate information and resolve customer issues professionally.
- Maintain good communication and customer service standards.
- Follow process guidelines and meet quality and productivity targets.
- Maintain proper documentation and update customer information in the system.
Eligibility
- Freshers with good communication skills can apply.
- Valuable English communication skills – verbal and written.
- Basic computer knowledge.
- Willingness to work from office
- Comfortable working in rotational shifts, if applicable.
Key Skills Good Communication | Customer Service | Basic Computer Knowledge | Problem Solving | Customer Handling