PRINCIPAL RESPONSIBILITIES

> > Able to manages a team of 100 plus resources of FNA Domain

> > Coordinate with internal stakeholders ,Quality, BFM, SDA and HR to ensure process requirements are met on timely manner

> > Work with the supervisor and/or team lead to provide feedback and coaching to staff based on evaluation results

> > Responsible for Overall delivery of the process and improve process performance.

> > Managing revenue and Margin and have proven skill to grown the account significantly

> > Monitor performance against key business metrics like Productivity, Accuracy, Project Baseline Targets, Quality Score, QC Accuracy, Staff Utilization , MSA fulfilment and Audits

> > Accountable to provide timely and efficient service to clients and have regular client conenct ; review the operations and take proactive measures to avoid escalations, ensure team understands how to leverage resources to address issues, and delegate workload across the leadership team.

> > Actively initiate, drive and participate in Outlier Management, Quality initiatives, process change initiatives, Six SIGMA/Lean/Kaizen activities, etc. Overall responsible for transformation including AI

> > Guide & Coach team to ensure resources are update to manage the day to day delivery

> > Calibrate with the client to ensure consistent delivery .



Preparing & conducting MBR,QBR & other meetings to provide tactical/ tactical update to the client & internal stakeholders.

CRITICAL SKILLS REQUIRED

> > Ability to manage the client ,Process and people and resolve their concerns effectively

> > Ability to work closely with ADH and provide regular update

> > Solid solid understanding of financial and accounting principles and excellent understanding of AP,AR ,GL & FP&A; process .Having goods hands on experiences on these processes .

> > Strong written ,verbal and presentation skills.

> > Excellent in Client Management and ensure their concerns are address on highest priority

> > Should have sound customer service skills and soft skills with prime focus being on customer satisfaction

> > Problem Solving, Decision Making, timely highlighting the risk and providing solution

> > Ability to work with team members across locations and communicate with clients

> > Self-Starter with ability to work independently and less supervision

> > Ability to drive process improvements

> > Team management & Performance Management skills.

> > Ability to drive transformation including AI

CANDIDATE SPECIFICATION

Education

Commerce Graduation with MBA Finance or CA /ICWA. Certification on IFRS will be added advantage

📌 Finance Manager (Pune)
🏢 Wipro
📍 Pune