Position Overview

nThe Estate Operations Manager is responsible for coordinating and overseeing all non-technical, non-kitchen operational functions at the property.

nThe incumbent owns the remaining estate functions — horticulture, security, billing & admin, procurement, and staff housing — ensuring the property runs to the highest standards of order, discipline, and care.

nThe ideal candidate is a retired or ex-serviceman who brings military-grade discipline, logistics capability, and people management experience to a demanding, high-standards residential estate workplace

nKey Responsibilities

n1. Horticulture & Landscaping

n

n
- Oversee all gardens, lawns, plantations, water features, and outdoor spaces at Pine Drive
n
- Manage the horticulture team — roster, task allocation, performance
n

n2. Security Management

n

n
- Own the end-to-end security protocol for Pine Drive — gate management, visitor log, CCTV oversight
n
- Manage the security guard roster, shift schedules, and leave planning
n
- Conduct regular mock drills, brief the security team on protocols
n
- Liaise with local authorities when required
n
- Maintain a zero-tolerance, high-discipline security environment in line with estate standards
n

n3. Billing, Admin & MIS

n

n
- Manage all utility billing — electricity, water, gas, telecom — at Pine Drive
n
- Maintain a monthly MIS for estate expenditure; submit to Head of Estate
n
- Track all vendor invoices — verify against work done before approval
n
- Maintain a master log of all AMC renewals, warranty documents, and statutory certificates for functions in scope
n
- Manage petty cash and maintain accurate expense records




n
- Ensure all statutory compliances within scope (fire, local permits) are current
n

n4. Procurement & Vendor Management

n

n
- Own procurement for all estate consumables, horticulture supplies, security equipment, and staff quarters requirements
n
- Enforce the 3-quote rule as per SOP
n
- Maintain an approved vendor list; periodically benchmark rates
n
- Track purchase orders, delivery, and quality of supplies
n
- Work with Head of Estate for capex procurement approvals
n

n5. Staff Housing & Stay Management

n

n
- Manage all on-site staff quarters — allocation, maintenance, cleanliness, and discipline
n
- Ensure staff quarters meet hygiene and habitability standards at all times
n
- Coordinate any repairs or maintenance needs
n

nINCUMBENT PROFILE:

n

n
- Ex-serviceman — JCO, NCO, or equivalent rank from Indian Army, Navy, Air Force, BSF, CRPF, or similar
n
- Post-service experience in estate management, facility management, or hospitality operations preferred
n
- Total experience: 10 years
n

nCore Competencies

n

n
- Exceptional discipline and time management — operates to military-grade standards
n
- Strong people management — comfortable leading a team of 10–20 ground staff
n
- Highly organised with attention to detail in record-keeping and admin
n
- Procurement and basic financial literacy — can manage budgets and verify invoices
n
- Composed under pressure — able to manage security situations, emergencies, and principal expectations
n
- Honest and discreet — working in a private, high-trust residential environment
n

nAnnual Compensation: 10-12LPA

nQUERIES :

📌 Estate Operations Manager ( Ex Defence ) (New Delhi)
🏢 Profile HR Consultants
📍 New Delhi