Job Title: Ecommerce Executive D2C & Marketplace

Company: kitchen & home cleaning liquids

Experience: 13 years in ecommerce, D2C or marketplace operations

About the role :

We are an early-stage home-cleaning products brand selling through our own Shopify website and marketplaces. We are looking for one person to own the online business end to end store, listings, ads, inventory and orders. You will work directly with the founder and have full ownership of what you run.

Key responsibilities

Shopify store

- Manage product pages, images, pricing, offers and collections
- Set up and maintain discount codes, upsells and abandoned-cart flows
- Keep the store fast, accurate and error-free on mobile
- Track sessions, conversion rate and AOV; report weekly

Marketplaces (Amazon, Flipkart, Meesho)

- Create and optimise listings titles, bullets, A+ content, keywords
- Manage pricing and buy-box competitiveness
- Handle returns, claims and account health

Inventory & stock control

- Maintain a single stock sheet as source of truth across website, Amazon and offline channels
- Track stock by SKU and batch, with manufacturing and expiry dates recorded for every batch
- Follow FIFO dispatch strictly; ensure no near-expiry stock ships
- Reconcile physical stock against system stock weekly and report variances
- Raise production indents to the manufacturer based on 30-day run rate and lead time
- Manage FBA inbound shipments labelling, box counts, appointment scheduling
- Maintain packaging material stock (bottles, caps,



labels, cartons) separately from finished goods
- Flag slow-moving and near-expiry stock monthly with a liquidation plan

Performance marketing

- Run and optimise Meta and Google ads against a target ROAS
- Coordinate creatives with the designer/agency
- Manage daily budgets and report spend versus revenu

Orders & customer support

- Process daily orders, coordinate with courier partners and packers
- Track NDR/RTO and work to reduce return percentage
- Handle WhatsApp, calls and email queries within agreed response times

Content & catalogue

- Coordinate product photoshoots and label/packaging artwork
- Maintain accurate MRP, net quantity, batch and manufacturer details on every listing.

Requirements

- Hands-on Shopify admin experience, not just theory
- Working knowledge of Amazon Seller Central
- Strong Excel/Google Sheets reporting and stock reconciliation
- Valuable written English and Hindi for customer communication
- Detail-oriented and comfortable in an early-stage setup where the role is wide

Good to have

- Meta Ads Manager experience handling a live budget
- Exposure to FMCG, home care or personal care products
- Experience with an inventory tool (Zoho Inventory, EasyEcom, Unicommerce)
- Basic Canva or photo editing

What we offer

- Direct ownership of the online channel and its numbers
- Direct access to the founder, fast decisions, no layers
- Growth into an Ecommerce Manager role as the brand scales

📌 Ecommerce ExecutiveC Marketplace (Mumbai)
🏢 Span Chem Technologies
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