Own the overall business performance of assigned brands across Amazon, Flipkart and other marketplaces, while coordinating with vendors, marketplace, procurement, warehouse and finance teams.
Key Responsibilities
- Own sales, margin and growth targets for assigned brands.
- Manage day-to-day relationship with brand/vendor partners
.
- Prepare sales forecasts and coordinate purchase and replenishment
.
- Monitor inventory, stock-outs and ageing.
- Coordinate with Marketplace team on pricing, promotions, listings, advertising and marketplace issues
.
- Coordinate with Warehouse on inventory, dispatch, returns and operational issues
.
- Track marketplace settlements, claims, discounts and other commercial issues with Finance.
- Identify problems and drive them to resolution
, rather than simply escalating them.
- Prepare weekly/monthly brand performance reports and action plans
.
- Ensure smooth execution during major marketplace events and peak seasons.
- Strong ownership, follow-up and problem-solving ability
- Ability to coordinate effectively across
Marketplace, Procurement, Warehouse and Finance
Core expectation:
The Account Manager is the single point of ownership for the business performance of the assigned brands, while specialist teams execute their respective functions.