We are hiring Customer Support Executive for our US process. Both Freshers and Experienced candidates are welcome to apply. If you have excellent communication skills and want to build a career in the international BPO sector, this is the right opportunity for you.
Key Responsibilities
- Handle outbound/inbound calls for US customers
- Explain products/services and resolve customer queries professionally
- Maintain a high level of customer satisfaction
- Follow up with clients and maintain call records in CRM
- Coordinate with the team and report to the Team Leader
Requirements & Skills:
- Qualification: Minimum 12th Pass / Graduate (Any stream)
- Experience: 0 to 3 years (Freshers are highly encouraged to apply)
- Excellent English communication skills - verbal and written
- Basic computer knowledge and typing skills
- Confident, convincing, and customer-centric attitude
- Must be comfortable working in Night Shift (US Shift)
- Immediate joiners will be preferred
Pay: ₹11,550.97 - ₹22,774.74 per month
Advantages
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund