Key Responsibilities

- Handle customer/dealer enquiries through calls, WhatsApp and email.

- Coordinate order, dispatch, delivery and service follow-ups with internal teams.

- Track complaints/tickets, ensure timely resolution and escalate pending issues.

- Maintain CRM records and prepare daily/weekly support reports.

- Customer-focused, patient and organized and

- Able to manage multiple queries and coordinate across teams

Required Qualifications

- Any Graduate; diploma/degree in Business Administration or Communication preferred

- 1-3 years in customer service, sales support or back-office coordination

Preferred Skills

- Experience coordinating with distributors, warehouse, logistics, and sales teams.

- Clear English, Hindi and Tamil communication

- MS Excel/CRM, documentation, follow-up and problem-solving skills

What We Offer

- Competitive salary based on experience.

- Prospect to work with a growing organization.

- Collaborative and professional work environment.

- Career growth and learning opportunities.

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Customer Support Executive (CSE) (Egmore)
🏢 Sunshine telelink
📍 Egmore