- We are looking for a Client Support & Sales Executive to manage customer interactions, understand client requirements, generate business opportunities, and ensure a positive customer experience.
Key Responsibilities
- Communicate with clients through calls, emails, and messaging platforms.
- Handle customer queries and provide accurate information.
- Understand client requirements and identify suitable solutions.
- Generate leads from existing and current customer interactions.
- Conduct regular sales follow-ups.
- Prepare and share relevant product/service information.
- Convert qualified leads into customers.
- Maintain long-term customer relationships.
- Handle complaints and coordinate with internal teams for resolution.
- Maintain CRM/customer databases.
- Achieve assigned sales and customer engagement targets.