About the Role Plant Parent Co. is looking for a reliable and detail-oriented Part-Time Customer Support Associate to join our team. You’ll be responsible for assisting customers primarily through email, resolving their queries, and ensuring a smooth customer experience.
Key Responsibilities
- Respond to customer queries and requests primarily through email.
- Learn and use our internal customer support system and processes.
- Resolve customer issues accurately and efficiently.
- Follow established support procedures and guidelines.
- Keep track of customer conversations and follow-ups.
- Escalate complex or unresolved issues when required.
- Maintain clear, professional, and friendly communication with customers.
- Ensure customer concerns are handled promptly and appropriately.
Requirements
- Strong written and spoken English.
- Positive computer and email skills.
- Strong attention to detail.
- Good problem-solving and communication skills.
- Quick learner who can understand new systems and processes.
- Ability to work independently and manage tasks responsibly.
- Previous customer support experience is a plus, but not required.
Job Details
- Job Type: Part-Time
- Workplace: Remote / Work from Home
- Working Hours: 3 hours per day
- Working Days: 7 days a week, including weekends
- Salary: ₹10,000 per month
About Plant Parent Co.Plant Parent Co. is a US-based apparel brand creating fun, plant-inspired T-shirts and clothing for plant lovers and gardening enthusiasts.
To Apply:Please submit your application through Indeed. Shortlisted candidates will be contacted for the next steps.
Pay: ₹10,000.00 per month
Work Location: Remote
📌 Customer Service Associate (India)
🏢 Plant Parent
📍 India
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