– SERVICE RM Company: Reddy & Reddy Matrimony (RR Matrimony) Position: Service Relationship Manager (Female) Location: Jubilee Hills, Hyderabad – Near Metro Station Work Mode: Full time, Work from Office Timings: 9:30 AM – 6:00 PM Salary: ₹20,000 – ₹30,000/month + Performance Incentives Age: 25–40 years Role We are looking for a married, mature, soft-spoken and empathetic female professional to manage our clients and parents throughout the matchmaking process.
Key Responsibilities - Handle client queries, concerns and complaints.
- Understand family expectations and requirements.
- Identify and share suitable profiles with both bride and groom families.
- Coordinate between clients and families.
- Act as a troubleshooter and problem-solver for parents.
- Follow up on profiles, interests and responses.
- Build strong client relationships and ensure client satisfaction.
- Present profiles professionally and encourage meaningful interactions.
- Maintain client updates in CRM and coordinate with the internal team.
Candidate
Requirements - Female, 25–40 years, must be married.
- Hindu candidate.
- Residing in Hyderabad.
- Fluent in Telugu & English.
- Soft-spoken, patient, empathetic and emotionally mature.
- Good communication, presentation and convincing skills.
- Strong problem-solving and follow-up skills.
- Comfortable working full-time from office.
- Having children is an added advantage.
- Matrimony/CRM/Client Servicing experience is preferred.
Key Qualities Empathy | Patience | Communication | Problem Solving | Relationship Building | Presentation | Follow-up Primary Goal: To provide personalized service, resolve client concerns, facilitate suitable matches and create a smooth matchmaking experience for parents and families.