Customer Communication Coordinator (Bhopal)

Customer Communication Coordinator (Bhopal)

18 Sep
|
Ashkom
|
Bhopal

18 Sep

Ashkom

Bhopal

Customer Communication Coordinator

Location: Bhopal, Madhya Pradesh

Experience: 8+ Years

Employment Type: Full time

Job Summary

We are looking for an experienced Customer Communication Coordinator to manage client communication, coordinate with customers, and ensure a smooth and professional client experience. The ideal candidate should have excellent English communication skills, strong coordination abilities, and experience handling clients/stakeholders.

Key Responsibilities

- Coordinate with clients and customers for day-to-day communication and requirements.
- Act as a key point of contact between clients and internal teams.
- Handle client queries, follow-ups, feedback, and service-related coordination.




- Ensure timely communication and resolution of customer requirements.
- Coordinate meetings, calls, updates, and client-related activities.
- Maintain proper records of client communications, requests, and follow-ups.
- Build and maintain strong professional relationships with clients.
- Prepare reports, MIS, emails, and client communication as required.
- Coordinate with cross-functional teams to ensure smooth execution and customer satisfaction.
- Support senior management in client communication and relationship management.

📌 Customer Communication Coordinator (Bhopal)
🏢 Ashkom
📍 Bhopal

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